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MarTech Consultant (Client Success Manager)

Company: Verticurl (a WPP Company)
Location: New York
Posted on: February 25, 2021

Job Description:

Job DescriptionAs a Client Success Manager at Verticurl, you will work within a high performing digital marketing team and will be a key player in the operation of the marketing programs and strategies. You will have the responsibility for key accounts success, relationship and service delivery supporting North America clients and the North America time zone.You are a technology-savvy individual who has experience in digital marketing and knows its value in delivering marketing and technology operations. You work directly with our clients Decision Makers to understand their business, KPI`s, opportunities and challenges, and help them maximize their MarTech investments with services Verticurl provides.You will work closely with internal teams of Client Directors and AE`s on respective accounts and you will contribute to account success and development, with your knowledge of digital marketing platforms(Eloqua, Marketo, Pardot, ExactTarget, Adobe Campaign) you will lead and ensure that together, you are working as a successful team that helps your customers be wildly successful.Responsibilities* Be a primary point of contact for the customers and together with a team provide excellence in service delivery, planning and executions.* Collaborate with project leadership teams on program roadmaps, campaigns strategies and execution calendars.* Assist in campaigns planning and execution based on customer engagement roadmaps in alignment with business use cases (including validation rules, triggers, alerts, and automated responses).* Supporting growth and retention of client relationships through annual and quarterly planning.Requirements* 4+ years of hands-on experience in Marketing Automation and experience working in a digital agency, consulting firm or digital marketing organization.* Working knowledge of leading Marketing Technologies (e.g. Marketo, Eloqua and Salesforce Marketing Cloud). Having certification is a big plus.* Experience in supporting large enterprise clients and multinational organizations.* Experience working with remote teams in an international/ multi-cultural environment is a plus.* Fluent English and Spanish. Portuguese is a plus.

Keywords: Verticurl (a WPP Company), New York , MarTech Consultant (Client Success Manager), Professions , New York, New York

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