HVAC Service Tech II - Allentown
Company: Sears Holdings Corporation
Location: East Hanover
Posted on: February 25, 2021
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Job Description:
$5,000 Sign On Bonus Join the Transform Home Improvement team as
an HVAC Technician! No On-Call Work! No Sundays! Join Us Today! At
Transform, we provide our HVAC Techs competitive pay and ongoing
training in a collaborative, supportive, and team-oriented setting.
In the repair technician role, you will enjoy working independently
as a representative of a leading retailer and in-home service
provider. For the HVAC Service Technician, we provide the
following: Service van Uniforms Laptop computer Smartphone Industry
training Career opportunities The HVAC Technician is responsible
for providing timely and quality repairs of customers' products
(Heat Pumps, Heating Ventilation and Air Conditioning, Gas and Oil
Furnaces & Boilers) while maintaining the highest level of customer
service. Additionally, this position promotes and sells additional
products and services that directly impact the profitability of the
Company. Performs timely and quality repairs in resolving customer
complaints and provides direction and mentors Preventative
Maintenance Check Technician as applicable Diagnoses and repairs
appliances and equipment in the customer's home and gives the
customer an accurate estimate of the cost of repair if applicable
Maintains high level of customer satisfaction through efficient and
timely customer resolution Follows the Value Added Services and
Products (VASP) Process (i.e., selling extended warranties, water
filters, generating customer interest in new Heating Ventilation
and Air Conditioning systems and other Home Improvement items as
appropriate) by effectively communicating the benefits to the
customer, when applicable Maintains the highest level of service
standards and communicates openly with District Technical Manager
to assist as needed with resolving customer issues Maintains truck
stock inventory and ensures maintenance schedules are within the
Company guidelines (i.e., wash truck weekly, oil changes), and
ensures tools and equipment are in safe operating condition
Completes all Break/Fix Technician training elements within
required time frames Uses basic tools or instruments to assemble,
adjust, calibrate, repair or test various products and clearly
articulates complex HVAC issues in simplified terms to ensure
customer understanding Possesses the ability to independently
replaces compressors, evaporator coils, condenser coils, and full
condensing units Experience repairing and replacing ductwork and
diagnosing air flow problems Performs other duties as assigned Job
Requirements: EPA Certification Required Ability to read, write and
speak English and apply written text of a technical nature in order
to answer questions, solve problems or complete job tasks Complete
knowledge of all tools, equipment and materials used to perform
services on Heating Ventilation and Air Conditioning (HVAC) units
including extensive brazing experience Ability to receive truck
stock at home if a Company vehicle is retained at the Break Fix
Technician's residence or other location Ability to do off season
installs and work variable and flexible hours, including
significant overtime as needed, along with overnight and Sunday
service as needed Ability to follow appropriate industry specific
regulations related to the handling of hazardous materials Ability
to frequently bend, stoop, kneel, stretch, twist, reach and climb &
lift/carry up to 75 lbs. while accessing various interior and
exterior landscapes with different levels of terrain "Ability to
drive and travel long distances of over 5 hours, in various weather
conditions and in various demographic areas " Must be able to read
and understand schematic diagrams Must have working knowledge of
sub heat and supercool Ability to possess valid drivers license in
state of employment and vehicle insurance
Keywords: Sears Holdings Corporation, New York , HVAC Service Tech II - Allentown, Professions , East Hanover, New York
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