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Facilities/Service Lead

Company: Accenture
Location: New York
Posted on: February 25, 2021

Job Description:

This will navigate you to Accenture.com Sign In page. Northeast NY - New York JOB NO. 00908517 Organization: Corporate Functions/Geographic Services
Location: New York Metro Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions - underpinned by the world's largest delivery network - Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 505,000 people serving clients in more than 200 cities with operations across 51 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com . People in the Corporate Function career track contribute to the running of Accenture as a high- performance business through specialization within a specific functional area, and grow into internally focused roles by deepening their skills and/or developing new skills within an internal functional area. Job Description The Service Attendant will be responsible for providing guest services and maintaining all aspects of workplace through a hospitality lens; offering continuous white glove service and creating an exceptional guest experience within a global, industry-leading corporation. Key Responsibilities:--
--- A true face of the firm, creating an unparalleled experience for every guest that walks through the door
--- Work in a group to achieve the appropriate level of external, and internal customer satisfaction
--- Execute meeting room setup, including A/V, seating, etc.
--- Stock and maintain appearance and cleanliness of general use areas (e.g., copy room, coffee spot)
--- Maintain the cleanliness of all areas of the workplace including but not limited to, open workspaces, enclosed offices and meeting spaces, pantries, restrooms, reception areas, and receiving areas, especially for assigned floors.
--- Assist with employee services and requests and direct them to the appropriate resource.
--- Perform daily walkthroughs throughout office space to ensure Accenture standards are met.
--- Assist with executing and overseeing the regular scheduled maintenance and unscheduled repairs of infrastructure and equipment--
--- Assist with executing and overseeing the activities required to ensure interiors are of a sufficient standard as defined by Accenture policies and standards--
--- Provide back up support for Facilities/Service Lead and Solutions Bar
--- Consistently orders and maintains inventory of all necessary cleaning and maintenance products--
--- Strong focus on hospitality and customer service
--- Comfortable assisting with any workplace position and showcasing a willingness to help wherever needed
--- Conduct quality assurance checks to ensure service standards are being met
--- Receiving and prioritizing workorders while ensuring quality control Role Requirements

  • Full availability to work 8 hours, Monday-Friday, and occasionally outside of these hours
  • Overtime may be required periodically
  • Flexibility with work schedule may be required periodically-- Qualifications Basic Qualifications:
    • GED or High school Diploma Preferred Qualifications:
      • Exceptional customer service abilities
      • Ability of to use computers, Microsoft Office, and other software systems.
      • Knowledge of building mechanical systems such as, but not limited to, painting, plumbing, electrical, air conditioning, HVAC, carpentry, appliance repair, fire detection
      • Comfortable with technology and Audio-Visual set ups (advanced skills a plus) Professional Skills:
        • Ability to lift/push/pull up to 50 lbs.
        • Standing for 8 hours with or without reasonable accommodation.
        • Proactive mindset to anticipate and support changes in our business.--
        • Conformity to the highest standards of personal integrity and ethical behavior.--
        • Critical thinking skills
        • Demonstrated problem solving skills
        • Ability to take ownership and make decisions independent of customer involvement (proactive)
        • Proven ability to work independently and as a team member
        • Excellent organizational, multi-tasking and time management skills
        • Highly responsive, flexible and adaptable
        • Proactive thinker/action taker
        • High level of professionalism
        • Ability to work with highly confidential material and maintain confidentiality
        • Seeks out challenges and opportunities to grow
        • Business partner attitude and approach
        • Demonstrated leadership in professional setting; either military or civilian--
        • Demonstrated teamwork and collaboration in a professional setting; either military or civilian Equal Employment Opportunity Statement Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation. Our rich diversity makes us more innovative, more competitive and more creative, which helps us better serve our clients and our communities. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Accenture is committed to providing veteran employment opportunities to our service men and women. For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy Statement Requesting An Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email or speak with your recruiter. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture.
          Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. Unless expressly indicated, this role is not open in the state of Colorado. Work where you're inspired to explore your passions and where your talents are nurtured and cultivated. Innovate with leading-edge technologies on some of the coolest projects you can imagine. Training and Development Take time away to learn and learn all the time in our regional learning hubs, connected classrooms, online courses and learning boards. Be your best every day in a work environment that helps drive innovation in everything you do. With Accenture's Total Rewards, you are empowered to be your best-for the business, for your family, and for yourself. Our more than 500,000 people in more than 120 countries, combine unmatched experience and specialized skills across more than 40 industries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. See how we embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. From entry-level to leadership, across all business and industry segments, get to know our people harnessing technology to make a difference, every day. Search open positions that match your skills and interest. We look for passionate, curious, creative and solution-driven team players. Stay ahead with careers tips, insider perspectives, and industry-leading insights you can put to use today-all from the people who work here. Personalize your subscription to receive job alerts, latest news and insider tips tailored to your preferences. See what exciting and rewarding opportunities await.

Keywords: Accenture, New York , Facilities/Service Lead, Professions , New York, New York

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