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$110k- Salesforce Business Analyst (Mid-Level)

Company: Mason Frank
Location: New York
Posted on: November 22, 2021

Job Description:

Essential Duties and Responsibilities: * The BA will work on site and remotely with customers to elicit and analyse their requirements, develop designs, and implement Salesforce.com. * Building a clear requirements development strategy for each customer engagement. * Leading discovery workshops, which includes the facilitation of large audiences, solution presentations, and prototype demonstrations. * Organizing and driving process re-engineering sessions * Identifying and creating an inventory customer process pain points and gaps in best practices. * Defining Personas. * Documenting requirements in User Story format. * Performing rapid analysis and decomposition of complex business information into technical process components. * Performing business process modelling, user experience modeling and basic technical architecture diagramming. * Interpreting technical and business strategy roadmaps and applying a detailed technical solution.Required Qualifications/Skills: * Bachelor's degree in Computer Science, Software Engineering, MIS or equivalent preferred * 5+ years of experience as a CRM Business Analyst or Product Owner for mid-to-large sized organization(s) * 3+ years of Salesforce.com consulting experience leading business transformation projects * Experience with Salesforce.com configuration and familiarity with Salesforce.com custom development * Sales Cloud experience is required.If you or anyone you know may be interested in the position, please reach out to Dan Sulley via (813)-437-6854 or d.sulley@masonfrank.com

Keywords: Mason Frank, New York , $110k- Salesforce Business Analyst (Mid-Level), Professions , New York, New York

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