Business Process Analyst

Company: Fiserv
Location: Berkeley Heights
Posted on: January 16, 2022

Job Description:

Job TitleBusiness Process AnalystJob PurposeWhat does a great Business Process Analyst do? --- Independent self-starter that is able to interact with all levels of business processes.--- Provide continuous project feedback and status updates to key stakeholders.--- Work with teams within the Client Boarding Organization to digitize client-facing forms using an internalapplication.--- Provide support and direction of the application for its users.--- Liaison with Fiserv users to submit updates, enhancements, resolve issues and ensure Fiserv guidelinesare followed.--- Lead the Governance team for Client Boarding to establish rules, guidelines, support and review ofquestionnaires.--- Maintain a living Governance guide based on the teams agreement.--- Introduce users outside of Client Boarding but within Card Services to the Governance process and establisha consistent process/security flow for Card Services.--- Work with Boarding Support during project roll-outs to add automation of processes while in the planningstages to ensure maximum efficiency.--- Monitor and maintain statistical data which gauges the efficiency gains.--- Backup and assist Boarding Support on various business functions.--- Leverage the online questionnaire application to assist with the deployment of workflows in Service Now.--- Test new features or add-on functions of the online questionnaire application platform.--- Perform other duties as requiredBasic Qualifications for Consideration:A Bachelors Degree or equivalent education in a related discipline is required. Related work experience can be substituted for educational requirement.Experience with Java or JavaScriptKnowledge of forms development or similar.A team player with excellent verbal and written communications skills.This role is not eligible to be performed in Colorado.Thank you for considering employment with Fiserv. - Please:Apply using your legal nameComplete the step-by-step profile and attach your resume (either is acceptable, both are preferable).Fiserv is an Equal Employment Opportunity Employer, and it is the Company's policy to make all employment decisions without regard to race, color, religion, creed, age, sex, national origin, veteran status, disability (as long as the individual is able to perform the essential functions of the job with or without reasonable accommodation), and any other characteristic protected by Law.In order to protect our Fiserv community, Fiserv requires all newly hired employees to be fully vaccinated before their start date. Proof of vaccination will be a condition to hiring. Fiserv complies with all applicable laws regarding the reasonable accommodation of individuals with disabilities and/or sincerely held religious beliefs.SummaryLocation: Berkeley Heights, New JerseyType: Full time

Keywords: Fiserv, New York , Business Process Analyst, Professions , Berkeley Heights, New York