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Sage CRM Consultant (Remote)

Company: Net@Work
Location: New York
Posted on: January 16, 2022

Job Description:

Net at Work provides expert services and solutions to unleash the power of our customers' businesses. We help organizations transform themselves by digitally enabling them to unlock new levels of efficiency, performance, and success. We combine technology and business expertise with exceptional care to build long-term, trusted relationships; we're problem-solvers and promise-keepers, the twin principles upon which Net at Work was founded. They are the traits that our clients tell us they value most.
While we provide a variety of technology-related business services delivered by a diverse group of 250-plus dedicated professionals, we are a single, tight-knit team. We share challenges and solutions, victories, and failures, valuing each team members' contribution to the whole. One company, with one goal: enable our clients to unleash the power of their business through transformative technology.
Net at Work's CRM Practice partners with multiple CRM publishers including Microsoft Dynamics 365, Salesforce, Sage CRM, and Infor CRM. We work with dozens of companies each year to help them implement best of breed business applications to drive and unleash growth, scalability, and performance within their sales, marketing, and customer service teams.
Our clients vary from small startups, mid-market growing and expanding organizations, and larger organizations looking to technology to improve processes, workflows, analytics and operational results.
This position is for a consultant and developer role focused predominantly on SAGE CRM. In this role, you will be part of client requirements gathering sessions and solution design / definition as part of a project team working with companies leveraging SAGE CRM. You'll be highly engaged and involved with the implementation of new systems, executing platform upgrades, creation of custom business process and integration of SAGE CRM to various ERP solutions.
Key to success in this position is a strong set of technical skills in implementing, managing, enhancing and supporting Clients leveraging SAGE CRM. Strengths with .NET development, SQL scripting and JavaScript are key for day-to-day success. Familiarity with testing techniques and processes to ensure high quality delivery is a must.
As part of this role, you will also be cross trained on a second CRM platform such as Microsoft Dynamics 365 or Salesforce.com to allow you to expand your horizons and career path.
Responsibilities:
Assist in collection of requirements with your project team and defining the appropriate solution architecture for project deliverables.
Preparing or assisting SOW and Estimating efforts to perform identified services.
Assist with the execution of data migration tasks and the creation of SQL scripts, stored procedures and triggers to achieve solution architecture goals.
Effective, focused and detailed unit testing as part of the software development life cycle.
Execution of assigned tasks to agreed to timelines and budget.
Configure core system elements using out of the box tools for elements such as data model setup, reporting, analytics and workflow configuration.
Successfully anticipate, identify and resolve issues and concerns both internally and externally to proactively ensure customer satisfaction. Professionally and proactively handle problems and/or conflict to resolution and escalate internally where appropriate.
Position Requirements:
Bachelor's degree in computer science, information technology, quality assurance, or equivalent, required. Relevant work experience will be considered as an equivalent for candidates whose academic background is not in these areas.
At least 2 years' experience working with SAGE CRM.
SAGE CRM certification is desired but not required assuming adequate work history experience.
Experience executing and completing SAGE CRM upgrades.
Experience working with iPaas or third party integration tools such as Tibco, Boomi, Jitterbit or other toolset is strongly desired.
Experience in a consulting or professional services organization is required.
Expert level understanding of the SAGE CRM platform and its capabilities.
Ability to effectively prioritize and execute tasks.
Please include 3 professional references with your application or be able to do shortly after a first interview session. Ideally, at least one of these references should be a direct manager or leader.
Competencies:
Energy/Drive - Exhibits energy, strong desire to achieve, high dedication level.
Tenacity - Passionately strives to achieve results. Reputation for not giving up.
Customer Focused - Monitors client satisfaction, establishes partner relationship with clients. Visible and accessible to clients.
Negotiation Skills - Achieves favorable outcomes in win/win negotiations.
Organization / Planning - Plans, organizes, schedules, and budgets in an efficient and organized manner. Focuses on key priorities.
EOE/Diversity & Inclusion Statement
Net at Work is dedicated to unleashing the power and potential of our employees and teams by creating a vibrant and inclusive workplace where each employee can be their best. We are committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We embrace and encourage equitable treatment of our employees and strive to create a work environment free of discrimination at all organization levels in all its forms, including but not limited to religion, racism, sexism, classism, heterosexism, ageism, and ableism. Net at Work recognizes the rights of all individuals to mutual respect and the acceptance of others without biases based on differences of any kind.
Net at Work is a proud equal opportunity employer. We are committed to fair hiring practices and to creating a welcoming environment for all team members. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, familial status, or veteran status.

Keywords: Net@Work, New York , Sage CRM Consultant (Remote), Professions , New York, New York

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