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Consumer Compliance Analyst/Associate

Company: Metropolitan Commercial Bank
Location: New York
Posted on: June 25, 2022

Job Description:

Metropolitan Commercial Bank (MCB) is an established leader in digital payments and one of the fastest-growing U.S. issuers of virtually every type of debit card. We are a leading issuer of Visa - and MasterCard - debit cards and an acknowledged innovator in the General Purpose Reloadable (GPR) debit card market. MCB is keeping pace with rapid industry evolution and the trend towards digital currencies, mobile payment apps, and all that fintech has to offer. Position Summary The primary function of this position is to s upport and participate in the development, implementation, execution and reporting of the Bank's compliance testing, monitoring, and validation exercises in accordance with the Bank's Compliance Testing (CT) Plan.Analyze and document report findings, and have preliminary discussions with corresponding control/process owners.Support and participate in the development of management and Board level reporting, including metrics on adherence to testing schedule, open/closed/delinquent testing action plans, and other items as directed.Developing effective relationships within Compliance and with other Bank stakeholders including Business process owners and Internal Audit function.Informing Compliance management of significant compliance matters that require their attention or action.Other compliance duties as assigned. Essential Functions - Perform monitoring and testing of MCB's business lines for compliance with federal and state consumer protection laws and regulations. - Review policies, procedures, and practices to ensure compliance with federal and state consumer laws and regulations. - Track issues to completion and ensures corrective action has been implemented within specified timeframes. - Assist the business line with the implementation of new or changes to regulations. - Assist the Consumer Compliance Manager in responding to regulatory agencies' requests for information as well as internal audit requests. - Perform annual compliance risk assessments. - Provide in-house training to address identified weaknesses. - Review marketing materials for compliance with applicable laws and regulations. - Serve as a compliance resource to Bank employees. - Respond to complaints and perform trend analysis. + Maintain up-to-date knowledge of consumer protection laws and regulations. - C onduct onboarding due diligence reviews of potential program managers. - Interact with program managers' compliance teams to ensure ongoing compliance with applicable laws and regulations. + Perform monitoring and testing of prepaid card program managers. - Perform other tasks as assigned. Education Requirements - Bachelor's degree or equivalent experience + Certified Regulatory Compliance Manager (CRCM) designation a plus Minimum Experience - Three or more years of banking experience, Compliance experience preferred - Working knowledge of alphabet and other bank regulations (e.g., E, DD, D, and CC) preferred - Prepaid Access Card, Money Services Businesses (MSBs) and International Remittances knowledge is a plus Knowledge, Skills, and Abilities - Excellent verbal and written communication skills - Strong time management skills - Ability to work in a time sensitive environment - Strong analytical skills to identify program weaknesses and the associated root causes + Proficiency using Microsoft Office Excel, Word, and PowerPoint Supervisory Responsibilities ? Yes ? No Physical Demands/ Working Conditions Light Moderate Heavy N/A Sitting X Standing X Walking X Lifting X Carrying X Speaking X Light Moderate Heavy N/A Listening X Working Inside X Working Outside X Keyboarding/ Mousing X Crawling and/or Kneeling X Crouching, Squatting X Light Moderate Heavy N/A Stooping, Bending X Reaching above shoulder height X Grasping and/or Turning X Pulling and/or Pushing X Seeing and/or Color Determination X Travelling, i.e. Auto, Train, Plane X COMPANY STANDARDS: In the performance of their respective tasks and duties all employees are expected to conform to the following: --- Perform quality work within determined timeframes. --- Interact professionally with other employees, customers, vendors, and shareholders. --- Treats people with respect; keeps commitments; inspires the trust of others; works ethically and with integrity; upholds organizational values; accepts responsibility for own actions. --- Shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes working environment free of harassment of any type; builds a diverse workforce. --- Work effectively as a team contributor on all assignments. --- Work independently while understanding the necessity for communicating and coordinating work efforts with other employees, departments, divisions, etc. --- Work on additional tasks, assignments and projects as needed.

Keywords: Metropolitan Commercial Bank, New York , Consumer Compliance Analyst/Associate, Professions , New York, New York

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