Electronic Trade Desk Analyst, Analytics
Location: New York
Posted on: June 25, 2022
You have an understanding of the drivers behind market moving
stories and events. You're a solution-finder, with a real passion
for providing exceptional customer service in a fast-paced
What is the role?
- Join our team in New York, our Global headquarters where you
are depended upon to provide fast and accurate solutions to
incoming client queries. Support our clients who trade
electronically via Bloomberg across Fixed Income, Currencies,
Equity, ETF, Futures and Options - leveraging a deep understanding
of both buy-side and sell-side trading workflow. The support we
give to clients is a key aspect of Bloomberg"s value proposition
and you will play a critical role here.
- Facilitate internal communication with engineering and product
to ensure client issues are appropriately escalated and
- Drive Bloomberg Terminal adoption and client engagement through
proactive calling campaigns and demos
We provide 24/7 support for Bloomberg Professional Service users
all over the world and across multiple industries. Reaching us via
our 'Instant Bloomberg' chat system, clients access unparalleled
customer service where we answer their questions and help them
maximize the value of Bloomberg.
We"re a calm voice in a busy, volatile market. Our clients rely on
us to support them in making better, faster decisions using the
power of Bloomberg Professional Services. On any given day we
respond to over 12,000 queries in more than 15 languages. From
educating a portfolio manager on Bloomberg"s risk management
solutions to helping a trader discover new sources of market
liquidity - the variety of problems we solve is immense.
Bloomberg plays a critical role in the workflow of our clients
therefore when we"re asked a question we strive to exceed their
expectations by providing a timely, accurate and quality
Analytics works in conjunction with Enterprise Sales to deliver on
strategic initiatives, supporting product roll-out and on-boarding
clients. We want to ensure our clients are making the most of our
services and using tools and features that allow them to work
Bloomberg is constantly innovating and Analytics plays a key role
in ensuring clients are educated on new products and enhancements
by proactively reaching out to up-skill clients through technology,
on-site training and seminars.
In this capacity of supporting an electronic trading product you
will learn one or more of these products at the in-depth level.
You'll be asked to establish relationships with internal product,
engineering, and escalated support team members along with our
At a minimum, we require that you:
- 1-3 Years of experience in trade support or trade
- Earned a Bachelor"s degree from a four-year college or
university prior to starting
- Are legally authorized to work full-time in the United States
and will not require visa sponsorship now or in the future
- Strong critical-thinking and analytical skills
- Exceptional communication skills
- The aptitude to learn and adapt quickly in a rapidly changing
If this sounds like you:
Apply! If we think you are a good match we'll get in touch to let
you know the next steps.
We are an equal opportunity employer and value diversity at our
company. We do not discriminate on the basis of race, religion,
color, national origin, gender, sexual orientation, age, marital
status, veteran status, or disability status.
To learn more, visit our YouTube channel "Inside
Keywords: Bloomberg, New York , Electronic Trade Desk Analyst, Analytics, Professions , New York, New York
Didn't find what you're looking for? Search again!