Transportation/Dispatcher Lead

Provide daily oversight of transportation operations to ensure high levels of service, production and quality metrics are achieved.Supervise day-to-day transportation workforce.PERSONNEL MANAGEMENT. Communicate and verify that all warehouse employees arekept informed by use of meetings and written communications. Uses weekly compliance listand daily work assignment list to ensure duties, activities and projects are being completed bypersonnel in a timely fashion. Must enforce uniform compliance on all shifts. Plans and directsemployees for disaster planning and drills. -QUALITY TRACKING & IMPROVEMENT. Participate fully in all facets of the companies'quality programs, including development, training and quality improvement teams. Monitor,track, and set goals for critical quality areas (Productivity and Accuracy). Communicate/chartmeasurable performance goals and results to work toward continuous improvements. -FACILITIES / EQUIPMENT MAINTENANCE. Responsible for maintaining warehouseappearance from inside and out. Responsible for cleanliness and orderliness of warehouseand, if applicable, vault. Must control and schedule regular maintenance/repairs for pickersand scanner equipment: Must track repairs and control cost for all maintenance involving allwarehouse equipment. Responsible for construction of new rack as needed. -INVENTORY CONTROL. -Responsible for production matrix on new box, refiles, bayconsolidation and maintaining adequate inventory of flat boxes, forms and barcode labels.Responsible for the regular download of scanners and paperwork accuracies by use of uploadsreports, process scans and bay audits. In charge of destruction process (reports, pulling boxes,destruction log, scheduling trucks). Responsible for maximizing space utilization through ongoingbay consolidation and bay audits. Must correct duplicate box locations that exist. -CUSTOMER SERVICE. Responsible for providing courteous and attentive treatment to allcustomers. Presents a professional and positive image when interacting with customers inperson or over the phone. Handling/coordinating special requests and resolving customerproblems. Maintain supplies to fill customers request for flat boxes and barcode labels. Handlerequest for large and on-site inventories.
QUALIFICATIONS

• Valid Driver's License with clean MVR and clean background check. Prefer F endorsement and DOT physical.
• High school diploma minimum. 1-2 years of college preferred.
• Supervisory experience (1-2 years) with demonstrated ability to get work out of others.
• Proven performance track record (i.e. attendance, productivity, accuracy).
• Training in Total Quality management concepts and tools preferred.
• Problem solving skills to solve people and process problems.
• Detail oriented work style to identify discrepancies.
• Organizational skills to meet critical deadlines and schedule resources and handle massive amounts of paperwork flow.
• Willingness and flexibility to take responsibility for daily operational needs (able to cover any shift, run emergencies).
• Willing and able to do physical work when necessary (Lift 50-75 lbs.), lift and work on platform using proper safety tools up to 20 ft. above floor).
• Flexibility to handle variety of situations on a daily basis. -We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. -Powered by JazzHR

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