Business Analyst - Drive Root Cause
Company: ApTask
Location: Edison
Posted on: May 28, 2023
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Job Description:
Job title: Business Analyst - Drive Root Cause Analysis (RCA)
Location: Tampa, FL (Day 1 On-site)
Duration: Fulltime
Job Description:
" Create complex project plans, perform impact analyses solve/work
high impact problems/projects, and provide resolutions to restore
services
" Drive Root Cause Analysis (RCA) post restoration of service
" Design testing approaches, complex processes, reporting streams,
and create automation of repetitive tasks
" Review requirement documents, define hardware requirements and
examine and update processes and procedures as necessary
" Provide technical/strategic direction and act as advisor/coach to
lower level analysts
" Develop projects required for design of metrics, analytical
tools, benchmarking activities and best practices
" Responsible for overall operating system applications
" Contribute to technical direction and strategic decisions
" Appropriately assess risk when business decisions are made,
demonstrating particular consideration for the firm's reputation
and safeguarding Customer and its clients and assets, by driving
compliance with applicable laws, rules and regulations, adhering to
Policy, applying sound ethical judgment regarding personal
behavior, conduct and business practices, and escalating, managing
and reporting control issues with transparency.
" This position involves collaboration with Solution/Architect
team, application team, Database team, Project manager, Portfolio
manager and Production support System administrator.
" Position requires skills to build RED HAT Linux/AIX servers
working with Factory build team and customization later as per
Application team Build sheet requirements related to file system
structure, rpm deployments and other System related tasks during
project phase.
" New hire will support end-to-end project from Delivery design
approval understanding Project artifacts to handover to Production
System Administration support team during Go live phase.
" As Project SA, individual will be working in parallel up to 15
projects consisting of up to 80-150 servers depending upon
complexity.
" Typical Project phase is up to 5 months from inception.
" This position in addition to support also needs many
standardization disciplines during build.
" Candidates with automation knowledge via Chef, Perl, and other
programming languages preferable.
" Position do involve patching, COB test and other infrastructure
related tasks.
" Candidate needs to drive project with less monitoring in timely
fashion with periodic updates to project stakeholders.
" Typical day consists of design review of new projects, completing
build sheet related work on servers to handover to application or
DB teams as per project artifacts. Working on Go live readiness
with production support SA team via matured process. Daily meetings
related to ongoing projects. Change creation/closure and other
documentational updates. Provide Continuous support to application
team during project phase.
Qualifications:
" Bachelors or Masters /University degree or equivalent
experience
" 6-9 years of experience in Infrastructure Technologies delivery
with a proven track record of operational process change and
improvement
" Ability to communicate technical concepts to non-technical
audience
" Ability to work with virtual and in-person teams, and work under
pressure or to a deadline
" Experience in a Financial Services or large complex and/or global
environment preferred
" Effective written and verbal communication skills
" Effective analytic/diagnostic skills
Keywords: ApTask, New York , Business Analyst - Drive Root Cause, Professions , Edison, New York
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