Senior Analyst, Client Service

Company: BNY Mellon
Location: New York
Posted on: May 28, 2023

Job Description:

New York, NY, United States Job Identification 40033 Job Category Client Service Locations

• New York, NY, United States Posting Date 04/21/2023, 06:50PM Job Schedule Full time Job Shift Day Job Description Bring your ideas. Make history.
  BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the "bank of banks" - 97% of the world's top banks work with us as we lead and serve our customers into the new era of digital. With over 238 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we're approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what #LifeAtBNYMellon is all about. We're seeking a future team member for the role of Senior Analyst, Client Service - to join our Liquidity & Margin Services - Markets -team. This role is located in New York, NY -(HYBRID - -3 days in the office). In this role, you'll make an impact in the following ways:
  • Supporting clients in addressing moderately complex operational and technical issues and ensuring requests are executed.
  • Monitoring client inquiries, resolves non-routine issues and escalates complex issues as needed.
  • Participating in internal activities and initiatives designed to improve the client experience.
  • Utilizing problem-solving skills and best judgement to analyze information, and to provide our clients with information related to BNY Mellon products. To be successful in this role, we're seeking the following:
    • Bachelor's degree or the equivalent combination of education and experience is required.
    • 3-5 years of total work experience - preferred.
    • Experience in an operational area and/or client services preferred. At BNY Mellon, our inclusive culture speaks for itself. Here's a few of our awards:
      • Fortune World's Most Admired Companies & Top 20 for Diversity and Inclusion
      • 100 Best Workplaces for Innovators, Fast Company
      • Human Rights Campaign Foundation, 100% score Corporate Equality Index
      • CDP's Climate Change 'A List' BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter. BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans. BNY Mellon assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $63,000 -and $111,000 per year at the commencement of employment. However, base salary if hired will be determined on an individualized basis, including as to experience and market location, and is only part of the BNYM total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs.
        This position is at-will, and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, change in geographic location, Company or individual department/team performance, and market factors.About Us For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments & safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon.com/careers. About the Team Liquidity Services team offers investment solutions designed to enhance client's investment performance, preserve capital, reduce risks and ensure overall operating efficiency. As a leader in liquidity and investment services, we provide the tools needed to respond to ongoing market challenges, improve transparency and optimize our client's cash flow. Page Senior Analyst, Client Service - BNYM External Career Site Careers loaded

Keywords: BNY Mellon, New York , Senior Analyst, Client Service, Professions , New York, New York