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Embedded Service Technician

Company: Securitas Electronic Security
Location: New York
Posted on: September 21, 2023

Job Description:

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With clients at the heart of all we do, our people, knowledge, and technology power our connected ecosystem of health, safety and security solutions and services. Responsibilities

  • Respond to trouble tickets to ensure application uptime and system performance.
  • Work individually and as a team to diagnose and resolve application issues.
  • Execute preventative maintenance tasks to maximize application availability and identify system faults.
  • Perform routine configuration changes (user permissions, application configuration, etc.)
  • Document all system modifications through a digital change control tracking system
  • Produce quality technical documentation describing the conceptual and quantitative facets of system deployment, intended for both a technical and non-technical audience.
  • Perform pre-deployment end to end testing of all upgrades and major modifications.
  • Perform on site installations of software upgrades and major modifications.
    Job Requirements
    • High School diploma or GED required, associate or bachelor's degree (Computer or Electrical), or relevant field a plus.
    • Strong working knowledge of Windows Server and Client environments
    • Strong working knowledge of Microsoft Office (Word, Excel, PowerPoint)
    • Strong written and verbal communications skills
    • Working knowledge of network communications and IP addressing
    • Excellent problem solving and analytical skills.
    • Excellent time management skills
    • Positive attitude and strong work ethic
    • Software House CCURE 9000, or other enterprise grade access control system certification a plus
    • Milestone or other enterprise grade CCTV system certification a plus
      Securitas Technology Offers Comprehensive Benefits Including
      • Medical, Dental, Vision, Life, Critical Illness, and Hospital Indemnity Coverage
      • Company Paid Short Term and Long-Term Disability
      • 401K with 60% Match up to 6% of salary
      • Paid vacation, holiday, and sick time
      • Educational Assistance
      • Exceptional growth opportunities
      • Wide variety of employee discounts on travel, equipment, and more! We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.

Keywords: Securitas Electronic Security, New York , Embedded Service Technician, Professions , New York, New York

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