Internet Field Technician

Company: Success Academy Charter Schools
Location: New York
Posted on: September 21, 2023

Job Description:

Thanks for your interest in Success Academy! Running the largest, fastest-growing, and highest-performing network of public charter schools in New York City takes a village - families, children, teachers, advocates, and supporters alike. We love to welcome you to our community! We work tirelessly every day to ensure each child in NYC has access to a fun, rigorous, whole-child education regardless of zip code or economic status. When you join SA, you play a part in giving every student who walks through the doors of one of our 53 schools in NYC a fair shot at reaching his or her potential. Job Description:Reporting to the Lead, Infrastructure Architect, we are seeking dynamic IT Field Technicians to contribute to the development and maintenance of technology for Success Academies. In this role, your duties will include interacting with stakeholders on various stages of the infrastructure lifecycle and collaborating with several vendors to deliver results. You will also be responsible for the deployment and integration of new technologies. A successful candidate will have the following qualifications, skills, experience and characteristics:

• At least 3 years of experience working within a corporation or consumer-focused environment, managing vendors and delivering projects. Have experience with internet technologies and an understanding of IP networks, DNS, routing, Wifi and communication protocols.
• Have knowledge of products and technologies related to web performance and the ability to collaborate with MSPs, software engineers, business partners, and other stakeholders.
• The ability to discover and remediate areas of poor Wi-Fi coverage or performance and work to resolve these issues in a timely manner and multitask and manage multiple projects in an efficient manner.
• Possess a bachelor's or associate degree related to IT networking is required.
• Must have a valid driver's license, car, and the flexibility to work outside standard hours in case of an outage. Ideal candidates live within commuting distance of the NYC Metropolitan area. Key responsibilities include:
  • In assigned cohort/borough: Monitor network performance, diagnose issues, dispatch, and be willing to travel to other boroughs on an as-needed basis.
  • Perform routine redundancy tests and liaison with 3rd party to replace failed hardware, create network diagrams, and search for areas of improvement.
  • Help test changes and improvements in each assigned location before and after mass implementation.
  • On-site support for events or tests, help with networking issues on Printers, VC units, and laptops. Clean up and maintenance of network closets and cabinets. Must be able to physically lift up to 50 pounds. Compensation :: $ - exact compensation may vary based on skills and experience. About Success Academy:We're redefining what's possible in public education. We set out to tackle this education crisis with a groundbreaking school design that delivers a rigorous, whole-child education to students from all backgrounds. Today, as the fastest-growing, highest-performing chart school network in New York, our network of 49 K-12 schools enrolls 20,000 students, most of them low-income children of color, and outperforms every district in the state, proving irrefutably that all children are capable of excellence. Current Success Academies Employees:Please apply through the Jobs Posting in your Success Academies Workday Account . You will be asked to log in through your Okta Profile. We are an equal opportunity employer and value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We actively seek applications from people of all backgrounds to strengthen our community and the perspectives needed to flourish in a multicultural world. Success Academy offers a full benefits program and opportunities for professional growth. Learn more about our philosophy, benefits, and team at our Working Here page. Success Academy Charter Schools does not offer employment-based immigration sponsorship.

Keywords: Success Academy Charter Schools, New York , Internet Field Technician, Professions , New York, New York