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Workplace Facilities Team Captain (New York)

Company: Accenture
Location: New York
Posted on: July 8, 2024

Job Description:

Organization: Corporate Functions / Corporate Services & Sustainability

Location: New York

Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 733,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability.

We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360 - value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 - value we create for our clients, each other, our shareholders, partners and communities. Visit us at .

People in the Corporate Function contribute to the running of Accenture as a high-performance business through specialization within a specific functional area, and grow into internally focused roles by deepening their skills and/or developing new skills within an internal functional area.

Workplace Management and Solutions professionals provide space and service support solutions for all Accenture people and businesses globally, running Accenture's workplace as a robust business function leveraging Accenture's business and technology strategies.

The Workplace Facilities Team Captain is responsible for coordinating all aspects of workplace maintenance & housekeeping in Accenture's customer service driven corporate office. This role will provide leadership and direction in matters related to facility operations and scope/quality of services.

Key Responsibilities:

  • Execute/oversee the regular scheduled cleaning and maintenance duties as well as unscheduled repairs of infrastructure and equipment

  • Maintain the cleanliness of all areas of the workplace including but not limited to, open workspaces, enclosed offices and meeting spaces, pantries, restrooms, reception areas, and receiving areas

  • Works as a business partner with the Office Services Lead, overseeing maintenance projects

  • Passion for hospitality and customer service

  • Comfortable assisting with any workplace position and showcase a willingness to help wherever needed

  • Plan and manage operations and delivery of services

  • Provide leadership, direction, development and employee supervision within the areas of responsibility

  • Lead workgroup of to 2+ achieve the appropriate level of external, and internal customer satisfaction

  • Manage relationships with internal leadership and stakeholders

  • Develop and manage contract relationships with external service providers

  • Execute/oversee the purchasing, maintenance and disposal of company Workplace assets

  • Conduct quality assurance checks

  • Receive and prioritize workorders

  • Directs general construction, installation, and repair of all electrical, mechanical and architectural systems throughout the facility to ensure operational efficiency, safety, and cleanliness

  • Assists in the execution of capital projects and property rehabilitations

  • Orders and maintains inventory of all necessary cleaning and maintenance products

    Shift Time:

    • This role is onsite with working hours of 2:00pm EST - 11:00pm EST

      Basic Qualifications:

      • Minimum of 3 years of experience in facilities administration

      • Minimum of 3 years of experience in customer service or hospitality

        Preferred Qualifications :

        • Passionate about customer service

        • Performance management experience

        • Knowledge of building maintenance/housekeeping and mechanical systems such as, but not limited to, painting, plumbing, electrical, air conditioning, HVAC, carpentry, appliance repair, fire detection

        • Appropriate technical skills (familiarity with MS Office Suite and demonstration of ability to learn new platforms/technologies)

        • Comfortable with technology and Audio-Visual set ups (advanced skills a plus)

        • Ability to lift/push/pull up to 50lbs

        • Standing for 8 hours with or without reasonable accommodation

          Professional Skills:

          • Coaching and counselling skills

          • Proactive mindset to anticipate and support changes in our business.

          • Conformity to the highest standards of personal integrity and ethical behavior.

          • Critical thinking skills

          • Demonstrated problem solving skills

          • Ability to take ownership and make decisions independent of customer involvement (proactive)

          • Proven ability to work independently and as a team member

          • Excellent communication skills

          • Excellent organizational, multi-tasking and time management skills

          • Highly responsive, flexible and adaptable

          • Proactive thinker/action taker

          • High level of professionalism

          • Ability to work with highly confidential material and maintain confidentiality

          • Seeks out challenges and opportunities to grow

          • Business partner attitude and approach

          • Demonstrated leadership in professional setting; either military or civilian

          • Demonstrated teamwork and collaboration in a professional setting; either military or civilian


            Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Maryland, New York or Washington as set forth below.

            We accept applications on an on-going basis and there is no fixed deadline to apply.

            Information on benefits is here.

            Role Location Annual Salary Range

            California $54,500 to $131,300

            Colorado $54,500 to $113,400

            District of Columbia $58,100 to $120,800

            New York $50,500 to $131,300

            Maryland $50,500 to $105,000

            Washington $58,100 to $120,800

            What We Believe

            We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.

            Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here

            Equal Employment Opportunity Statement

            Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.

            All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

            Accenture is committed to providing veteran employment opportunities to our service men and women.

            For details, view a copy of the Accenture Equal Employment Opportunity and Affirmative Action Policy Statement .

            Requesting An Accommodation

            Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

            If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email or speak with your recruiter.

            Other Employment Statements

            Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

            Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

            Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

            The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

Keywords: Accenture, New York , Workplace Facilities Team Captain (New York), Professions , New York, New York

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