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Overnight Warehouse Manager

Company: SOUTHEAST ASIA MARKET
Location: Brooklyn
Posted on: June 13, 2018

Job Description:

Job DescriptionOur ideal candidate is ready to jump in on day one and learn our business from the ground up. The work is physically and mentally challenging – you’ll be moving a lot and solving problems on your feet. But you’ll also be called on to help us build a first-class operation, to contribute ideas and to set an example others can follow.

In this position, you will be solely responsible for an entire shift and a crucial part of our operation. The quality of your performance and the work you do will be noticed immediately, and so this is an amazing opportunity for the right person. Here are just some of the details and specifics we're looking for:

  • Hiring
    • Coordinate with Human Resources to schedule all interviews.
    • Conduct interviews and work with HR and senior management to choose candidates for hire and see hiring process through to completion.
    • Keep team adequately staffed at all times while not overstaffing.
      • Onboarding
        • Conduct job-specific onboarding for all new hires.
        • Establish and continuously improve consistent onboarding practices.
        • Establish and update onboarding checklist for all new hires.
        • Training
          • Conduct both job-specific and company-wide training sessions for all new hires and for current employees.
          • Coordinate with HR to ensure all training is up to date for all overnight employees.
          • Ensure standard pick/pack training is properly provided and that both new hires and current employees are re-trained whenever necessary
          • Ensure training for order checkers is properly provided and that both new hires and current employees are re-trained whenever necessary.
          • Continuously update and improve training programs and pick/pack manual using team member input.
          • Management
            • Maintain a high level of performance for order fulfillment team.
            • Drive team to hit performance goals
            • Establish and ensure a positive, inclusive, respectful and productive work environment.
            • Ensure best practices as outlined in the pick/ pack manual are followed by all team members.
            • Be responsible for the team finishing all orders before end of shift
            • Be responsible for the team handing over a clean operation.
            • Develop and execute strategies for addressing all issues as they arise, such as:
              • All pick/pack mistakes.
              • All checking errors
              • Unfinished orders
              • Team Member issues
                  • Communicate consistently with daytime staff to ensure fluid round-the-clock operation.
                  • Respond to all work-related communication in a timely and effective manner.
                  • Manage all scheduling and approve and justify any and all use of overtime
                  • Oversee all disciplinary actions for the overnight team.
                  • Create and conduct all performance reviews for team members and recommend adjustments to pay and/or bonuses
                  • Track and monitor performance of team on a daily basis.
                  • Work with team to set individual and team goals.
                    • Qualifications
                      • Must be a true organizer and able to create and organized workflow and work environment.
                      • Must have excellent written and verbal communication skills and show comfort and a high degree of competence communicating with a diverse group of team members in a variety of situations.
                      • Must have proven experience directly managing a team of 5 or more.
                      • Must have proven experience as an operational lead, with final responsibility for many facets of the operation.
                      • Must be able to work independently with the team to identify and solve problems and to constantly improve operations.
                      • Must be self-motivated and able to set goals independently.
                      • Must have the skills and patience necessary to train and develop team members.
                      • Ability to learn and work independently.
                      • Above average math and reasoning skills.
                      • Ability to walk or stand for extended periods of time.
                      • Ability to bend, stoop, reach, push, pull and repeatedly lift and carry items up to 75 pounds.
                      • Ability to work in physical climate of the warehouse, as well as in walk-in refrigerators and freezers. Company DescriptionWe are Southeast Asia Market – a Brooklyn-based supplier of Asian groceries and produce to restaurants and other foodservice establishments throughout the New York metro area and beyond. We're a business that’s well established but also growing, and we’re looking for people who match the same profile.

                        Keywords: SOUTHEAST ASIA MARKET, New York, Overnight Warehouse Manager, Professions, Brooklyn, New York

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