NewYorkRecruiter
the smart solution for New York jobs

Inbound Travel Consultant

Company: Mommy Jobs Online
Location: Passaic
Posted on: February 15, 2019

Job Description:

"Assisting Inbound Business Customers with their Corporate Travel Bookings. Must be professional and have previous international travel booking experience. We are the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 83,000 computerized workstations, with more than 138,000 employees across 268 contact centers in 50 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries. We are a people company, our passion and dedication to the growth and success of our people can be seen in each one of our actions and initiatives. Duties/Responsibilities: Language/Communication Excellent written and oral communications Position will require inbound, outbound (callbacks), and email communications. Excellent telephone skills, including a professional demeanor portrayed to customers demonstrated through ability to ask probing questions, ability to communicate with sense of urgency Fluency and comprehension in the language requirements for the specific point of sale (spoken and written) Accent neutral verbal/written communication skills as verified by approved formal test Strong listening skills: active listening; able to appreciate the context of the business traveler's experience Written skills: excellent grammar; attention to detail demonstrated through follow-up to ensure resolution for customer Minimum 1-year experience demonstrated use of these communications skills in prior experience Soft Skills: Travel savvy: Passion for travel Experience with travel reservations Solutions mindset: Passion to find the right solution for the customer (e.g., consultative skills), while also closing the sale and potentially up-selling the customer. Anticipate customer needs - displays a number of skills as applicable e.g., empathy, proactive recommendations, urgency, etc. Polished delivery: ability to communicate in a structured and effective manner Excellent time management: ability to multi-task to solve issue for customer, while managing time Quick learner: ability to ramp up quickly and act on feedback constructively De-escalate customer situations, manage customer expectations and follow-up on customer commitments Passion for service, one call resolution and tailoring the solution for the caller Technical Skills: Fast accurate typing skills Fast computer navigation skills (e.g., Web applications, shared folders, operating system Windows) Knowledge of Internet Explorer (ability to search for address locations while speaking to customers, navigate through multiple web applications and windows at one time on a single screen) General database searching skills High speed data entry speed and accuracy Ability to multitask in multiple windows of activity on computer screen Basic math skills (adding, subtracting and basic calculations) Geography skills (countries around the world, latitude, longitude or an aptitude to learn) International faring skills (or an aptitude to learn) Typing 35 wpm as verified by a formal test ISP skills: sign-up, install, connection, messaging (chat, e-mail), navigation, online support, etc. Proficiency in a multi-system environment Qualifications: Experience, Education, and Certification: High school degree or equivalent (required) College degree preferred 1-2 years of experience with a corporate travel agency 2-3 years of experience with an airline reservations system 1-2 years of experience with international offerings Demonstrated high-level of skill in reservations, reissues / exchanges, ticketing and customer service Knowledge of international exchange rate calculation and taxes Able to assist in all aspects of arranging/booking travel including, air, rail, hotel, car and alternate ground transportation, Strong aptitude/understanding for exchanges Travel agency experience highly desired Experienced in telemarketing/sales 1-3 years GDS experience To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLbrittany on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160.

Keywords: Mommy Jobs Online, New York , Inbound Travel Consultant, Professions , Passaic, New York

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Professions Jobs


Compliance Consultant 5 - Wholesale Operations Compliance
Description: Job Description br At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of (more...)
Company: Wells Fargo
Location: Hicksville
Posted on: 02/24/2019

Reefer Driver
Description: Contractor - Driver br br Western Flyer Xpress- REEFER br br Most carriers pay a higher CPM to reefer drivers because miles are generally not as high. Well, br br at WFX, you get the best (more...)
Company: Western Flyer Express
Location: Scranton
Posted on: 02/24/2019

Benefit Consultant - Home
Description: We are currently interviewing people TODAY to fill at home positions. AmeriPlan is recommended by and has an A rating with the Better Business Bureau. CLICK HERE to see for yourself. To request an (more...)
Company: TQS
Location: Cherry Hill
Posted on: 02/24/2019


CDL A Team Driver - 100% No Touch Freight!
Description: Benefits br br Late model equipment - Fully loaded br Up to 10,000 Sign-on bonus br Increased pay br 5,000 miles per week
Company: Transco Lines, Inc.
Location: Mount Vernon
Posted on: 02/24/2019

Local CDL A Tanker Truck Driver - Home Daily - $2,000 Sign On Bonus
Description: Local Class A Tanker Drivers Average 87,000 A Year Position Based Out Of: Matawan NJ, Swedesboro NJ, Lorton VA, Frederick MD, Baltimore MD or Salisbury MD Quest Offers A Robust Pay and Benefit Package: (more...)
Company: Quest Transport
Location: Cherry Hill
Posted on: 02/24/2019

CDL-A Truck Driver, New Regional Pay Scale
Description: CDL-A Southeast Regional truck driver's Earn up to 50 CPM enjoy up to 5K in sign-on bonuses Now, as you drive more you can earn more with rates as high as .50 CPM when you join us in our Southeast (more...)
Company: USA Truck
Location: Scranton
Posted on: 02/24/2019

Hiring OTR Company Drivers
Description: OTR, Auto-Hauling Positions Benefits: New fleet Peterbilt Home time Family-oriented/Work-life
Company: Delta Automotive Services, Inc
Location: New Brunswick
Posted on: 02/24/2019

CDL-A Truck Driver, New Regional Pay Scale
Description: CDL-A Southeast Regional truck driver's Earn up to 50 CPM enjoy up to 5K in sign-on bonuses Now, as you drive more you can earn more with rates as high as .50 CPM when you join us in our Southeast (more...)
Company: USA Truck
Location: New Brunswick
Posted on: 02/24/2019

SAP Functional Anallyst
Description: SAP Functional Role SDMM Location White plains, NY Client Large
Company: Kavyos Consulting Inc
Location: White Plains
Posted on: 02/24/2019

CDL A Team Driver - 100% No Touch Freight!
Description: Benefits br br Late model equipment - Fully loaded br Up to 10,000 Sign-on bonus br Increased pay br 5,000 miles per week
Company: Transco Lines, Inc.
Location: Scranton
Posted on: 02/24/2019

Log In or Create An Account

Get the latest New York jobs by following @recnetNY on Twitter!

New York RSS job feeds