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Field Technician

Company: Global Channel Management, Inc.
Location: Staten Island
Posted on: October 13, 2019

Job Description:

Field Technician needs Technical training or equivalent work experience in the Field of Computer Science and electronics Field Technician requires: Flexible schedule Ability to work nights, Week-ends &/or Holidays. Must be a Team Player. driver's license, valid working knowledge of computer science & electronics accompanied with technical concepts, practices and procedures to a wide variety of assignments ability to troubleshoot hardware, software, equipment problems with general oversight on more complex assignments. Field Technician duties: Maintain Ticket Vending Machines & Ticket Operator Machines on a Monthly & Quarterly basis or as needed to include Cleanliness of interior & exterior Ticket Vending Machines (TVMs), Ticket Operator Machines (TOM). Detect & Resolve Component wear & tear Provide quick response to Work Orders sent via Work Order Management System Troubleshoot & Resolve Machine Hardware electrical, electronic, communication, & functionality related issues for resolution and maximum uptime on new & existing systems. Interface with Various IT departments to resolve software issues detected internal or external Assist in training new hires Keep inventory of replacement parts, tools & cleaning supplies within a company assigned Vehicle or Local storage location. Communicate regularly with Customer Care Department to resolve Work Order Issues and/or report new issues via company assigned mobile phone. Uses standard hand tools and technical manuals. May be floating or stationary.

Keywords: Global Channel Management, Inc., New York , Field Technician, Professions , Staten Island, New York

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