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Sr. Technical Support Analyst

Company: Adecco
Location: New York
Posted on: November 11, 2019

Job Description:

Adecco is currently assisting a local client in their search to fill a Sr. Technical Analyst job in New York, NY Apply now if you meet the qualifications listed below!
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Type:???????????????????? Fulltime (40 hours / week) contract
Length:???????????????? 6+ months
Pay:?????????????????????? $48.57/ HR Based on Experience
Shift/Hours:?????? 8A - 5P
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Responsibilities for this Sr. Technical Analyst position include but are not limited to:

  • Perform installation, training, maintenance, troubleshooting and repair of desktop technology hardware and software
  • Determine appropriate hardware and software based on corporate policy and end user requirements
  • Respond to incidents within SLA or within a timely manner with appropriate level of urgency, and follows up with customers on all issues
  • Use corporate incident management system to record and track all support work
  • Maintain accurate hardware and software records for corporate assets
  • May assist with the procurement of hardware and software
  • Support teams' abilities and functions through positive customer relations
  • Gain additional knowledge and stay abreast of current technologies through employee and company sponsored training, periodicals, and regular interaction with other teams Qualifications for this Sr. Technical Analyst position:
    • Degree in a technology-related discipline OR a combination of work experience, education and training equivalent to a four-year college degree in a technology related discipline
    • Minimum of two-year related work experience; three years preferred
    • Superior customer service skills
    • Advanced knowledge, support and troubleshooting of AV, presentation, and teleconferencing equipment
    • Strong professional experience in a Windows 7/10 Enterprise environment
    • Superior analytical and problem-solving skills
    • Ability to work within a team environment
    • Ability to independently plan, organize and prioritize one's own activities
    • Ability to express ideas clearly in both written and oral communications
    • Ability to communicate technical information to a non-technical audience in a clear and coherent manner
    • Ability to effectively lead technical teams, to bring about technology solutions
    • A+ certification preferred
    • Microsoft or other certifications desired (i.e. MSCDT, MCP, MCSE
    • MAC OS experience required
    • In-depth knowledge of Android and Apple iOS and mobile device technologies
    • Create, maintain & publish support documentation as needed
    • Local travel may be required
    • Occasional evening and weekend work may be required
    • Ability to lift and move desktop and other related hardware Why work for Adecco?
      • Weekly pay
      • 401(k) Plan
      • Skills Training
      • Excellent m edical, dental, and vision benefits ?
        IMPORTANT: This Sr. Technical Analyst job is being recruited for by Adecco's National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the "Apply with Adecco" button to submit your resume.
        ?The Adecco Group is a global leader in HR services.? Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world.? We offer employment opportunities at any stage in your professional career.? Contact us today to discuss available contract and direct hire positions.? Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans
        ?
        Equal Opportunity Employer Minorities/Women/Veterans/Disabled
        Adecco will consider qualified applicants with arrest and conviction records for employment



        Company Description:

        Adecco is the world---s largest provider of staffing solutions. But it---s not our size that makes us different, it---s our unwavering commitment to the businesses, job seekers and communities we serve.--Every day, we propel job seekers forward in their career and help America---s top employers attract, develop and manage the very best talent. Job seekers--rely on us for exciting temporary, temp-to-perm and permanent opportunities, as well as career resources and advice. Businesses throughout the country and across all industries count on us for access to more than 9 million qualified candidates and an ability to deliver proactive and actionable insight into the economy and the job market. We also sponsor community and nationwide community service events to ensure opportunities for all.--We are proud of the fact that we connect more people with more jobs than anyone else, and know how important what we do is - not only to the economy and job market, but also to the lives and communities we touch

Keywords: Adecco, New York , Sr. Technical Support Analyst, Professions , New York, New York

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