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Operations Analyst

Company: Georg Jensen
Location: New York
Posted on: November 11, 2019

Job Description:

Georg Jensen is looking for an experienced, dynamic, and hands-on Operations Analyst to join our small team in New York. The role is responsible for supporting the overall operations and supply chain in the US by improving efficiency and transparency in the execution of processes with the aim of reducing OPEX costs and improving speed and accuracy within the team. You will report to the Director of Operations, US. The US team consists of 20 dedicated colleagues, from Sales Professionals to Visual Merchandising Manager. Georg Jensen has a leading market position in the high-end Jewelry market and premium Home Product market with distribution to the best retailers in the market. We strive to grow our brand position in the US and ensure that our customers continue to be inspired by Georg Jensen products. The roleThe position is critical to our team and will have to collaborate with our retail stores, internal team and our headquarter in Denmark. What we offerWe offer a challenging position in a global company with a strong brand and a culture built on a deep and rich heritage of Scandinavian design and craftsmanship. Our work environment is positive and dynamic, with highly qualified colleagues in an international atmosphere. You will have an excellent opportunity to influence the development and the nature of the position as well as create value for colleagues and business partners worldwide. Your tasks and responsibilities.

  • Project management for ERP upgrade
  • Analyzing and monitoring of supply chain and operational performance
  • Establishing and reviewing inventory levels for wholesale and retail
  • Onboarding and supporting wholesale account set-up with EDI and vendor compliance
  • Assisting management with ad hoc project management, weekly reporting, and MMR templating and data collection
  • Supporting sales with customer sales budgets and estimates
  • Coordinating product information with retail and wholesale
  • Weekly reporting of budget goals
  • Invoicing wholesale and e-commerce sales
  • Analyzing chargebacks by managing communication, improving the process, and monthly reporting
  • Building/updating documentation and SOP for the US operation
  • Managing loan warehouse
  • Overseeing local jewelry repair process to reduce costs and lead time while improving customer service
  • Maintain data integrity within the ERP system Your Profile:The ideal candidate has proven working experience in operations and supply chain. They have strong organizational skills and the ability to solve problems and drive processes. College degree and 3-5 years of experience required The ideal candidate has the following competencies:
    • Project management and inventory management experience
    • Operational focus (i.e., admin work tasks)
    • Supply chain management
    • Process mapping and analysis
    • Process implementation and understanding of embedding the new processes in the organization
    • Wholesale supply chain expertise (new account onboarding, chargeback management, vendor compliance, routing guide expertise)
    • Experience with AX3 and/or AX2012
    • Excellent communicator with strong stakeholder management skills
    • Exceptional Excel skills
    • Structured, proactive and high attention to detail
    • Ambitious, self-driven and service-oriented
    • Thrive at taking charge and strong leadership skills
    • Highly organized and able to keep a solid structure of your work tasks
    • Entrepreneurial spirit, can-do attitude and result oriented
    • Curiosity and willingness to investigate a process to a deeper level
    • Strong negotiator
    • Ability to make a change and motivate a team
      Application:The application must be submitted asap. We will be performing interviews ongoing and looking to fill the position as soon as possible.
      Contact:For further information regarding the position, please contact Director of Operations Lauren Piontek, at email . We also recommend that you visit our website at

Keywords: Georg Jensen, New York , Operations Analyst, Professions , New York, New York

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