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HM Retail Sales Advisor Seasonal

Company: H&m
Location: New York
Posted on: August 3, 2020

Job Description:

Function: Sales Department: Store Reports to: Department Manager, dotted line to Department Supervisor Direct Reports: None Overall Job Function: Optimizes the store s selling by providing the customer with a pleasant shopping experience, including customers with garment options and direct service. Job_Responsibility_Including_But_Not_Limited_To Customer Service * Provide excellent direct and indirect customer service according to H&M standards and meet the 5 basic demands on the selling floor, in the fitting room and at the cash point * Answer phones courteously and promptly Job Knowledge * Actively work with garments, including processing, stocking, replenishing, folding, hanging, displaying and merchandising per H&M guidelines, to maximize selling opportunities * Ring on the register, report and handle all required transactions, issue receipts and pack merchandise * Unload delivery truck, receive, open and unpack merchandise and label merchandise with security tags Efficiency * Execute reductions, price changes, transfers and cash register routines * Utilize established H&M policies and procedures to assist in loss prevention and safety for the store and partner with store management as needed Team Player * Work effectively with team members to ensure the selling floor, cash point, fitting rooms and stockroom are clean and well maintained per H&M s store standards * Adhere to H&M values and internal standards policies and procedures contained in the H&M Employee Handbook Financial Accountability: None Minimum_Candidate_Qualifications * High School graduate or equivalent preferred * 6 months of experience in customer service, retail industry preferred * Ability to lift in excess of 20 pounds * Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc.) for a short distance * Ability to climb a ladder and use a step stool Competencies * Excellent customer service skills * Ability to recognize and execute selling opportunities * Ability and willingness to run a cash register * Good communication and organizational skills * Ability to multitask in a fast-paced environment * Ability to take initiative to complete tasks and solve problems * Ability to meet deadlines * Ability to manage time and prioritize * Must be able to work a flexible work schedule including nights and weekends Job Status: Nonexempt, Hourly (Part-Time or Full-Time) EEOC Classification: SLS Show moreShow less

Keywords: H&m, New York , HM Retail Sales Advisor Seasonal, Sales , New York, New York

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