Mail Order Sales Associate

Company: Adorama
Location: New York
Posted on: February 25, 2021

Job Description:

OBJECTIVE: The Mail Order Sales Associate is responsible for understanding the needs of our phone customers, educating them about performance features of cameras and other equipment and guiding them through their purchase.RESPONSIBILITIES:* Capture phone sales from external customers by:* Politely and properly answering, transferring ending all inbound calls* Listening carefully to customer's needs to determine their requirements and expectations* Attempting to get sales and proactively recommending items to increase satisfaction* Consistently attempting to convert calls to sales* Selling the appropriate products by understanding customer's specific needs* Proactively Attempting to sell accessories* Ensuring the customer receives an order number* Maintain a satisfactory conversion rate of calls* Educate clients about features and benefits of products to improve product related sales and customer satisfaction* Other duties as assignedREQUIRED SKILLS & EXPERIENCE:* Self-motivated* Exceptional interpersonal skills* Deep expertise in photography and electronics equipment* Ability to communicate technical features clearly verbally and in writing* Highly responsive to customer needs* Detail-oriented* Strong follow-through habits* Ability and desire to perform in fast paced work environment * Ability to communicate effectively with team members, customers and management* Independent thinking and effective time management* Creative and analytical thinker / problem solver* Flexible team player with a positive attitude, with the ability to work in multiple environments We at ADORAMA believe in respecting & encouraging diversity and as such we gladly abide by all EEOC regulations. We will never turn down a qualified employee based on race, religion, gender, sexual-identification, disability, or any other protected class. All jobs are and will continue being awarded based on merit. Powered by JazzHRAagu6PnXeZ

Keywords: Adorama, New York , Mail Order Sales Associate, Sales , New York, New York