Patient Service Representative

Company: New York University
Location: New York
Posted on: February 25, 2021

Job Description:

NYU Jobs - U.S. Careers - Patient Service Representative in New York, New York - Careers at US Skip Branding

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    • • Unless otherwise noted, all content copyright New York University. All rights reserved. NYU Jobs - U.S. Careers - Patient Service Representative in New York, New York - Careers at US Skip to Main Content Please Enable Cookies to Continue Please enable cookies in your browser to experience all the personalized features of this site, including the ability to apply for a job. Welcome page Welcome page Returning Candidate? Log back in Patient Service Representative Posting Number 2019-5557 Posted Date 2 years ago (1/21/2019 10:33 AM) Location : Location US-NY-New York Department Endodontics (Staff) School/Division College of Dentistry (DN1032) Compensation Grade Local 3882 - 09 Union Local 3882 - Union of Clerical, Administrative and Technical Staff (UCATS) FT/PT Full-Time Category Health Services Position Summary Provide the first level of customer service to patients of the dental clinic, from greeting and routing patients to record maintenance and cashier duties. Monitor daily clinic operations, within guidelines. Assign and review work of and train a number of student employees engaged in routine tasks. Assign patients to dental students. Maintain student and patient appointment books. Triage emergencies. Arrange for substitute patients as cancellations occur. Schedule follow-up examinations. Ensure proper processing of health-related transactions; calculate payments. Update and maintain files and records. Provide suggestions that improve existing policies and procedures. Handle inquiries requiring additional investigation and/or specialized knowledge. Qualifications Required Education:
        High School diploma or equivalent.
        
        Required Experience:
        2 years of office experience.
        
        Preferred Experience:
        2 years of dental office or related healthcare facility experience.
        
        Required Skills, Knowledge and Abilities:
        Excellent customer services skills. Ability to prioritize in a fast-paced environment. Ability to remain calm under pressure. Familiarity with basic word processing, spreadsheet and database applications. Moderate, accurate keyboarding.
        Additional Information EOE/AA/Minorities/Females/Vet/Disabled/Sexual Orientation/Gender Identity Options Apply for this job online Apply Share Share this job Share Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Loading... Need help finding the right job? We can recommend jobs specifically for you!Click here to get started. Application FAQs

Keywords: New York University, New York , Patient Service Representative, Sales , New York, New York