Customer Service Representative, fintech - up to $55K

Company: Beacon Hill Staffing Group, LLC
Location: New York
Posted on: May 6, 2021

Job Description:

A B2B FinTech company located in Midtown East is looking for a Customer Service Representative to join their team. The ideal candidate is detail-oriented, meticulous, a team-player and can roll with the punches. This person must be comfortable on the phones and have a strong customer service mentality. They must have Salesforce experience. This role will start out remotely and will work out of their office once it is safe to return. Day to day this person will onboard and activate new accounts, respond to inbound customer service inquiries over the phone and via email, ensure customer needs are met in a timely manner, keep track of and document resolutions, work to retain clients, etc. 1+ years of customer service experience is preferred. The hours are 9-5 M-F with an hour long lunch break and potential for overtime. Benefits include 2 weeks of vacation, 5 sick days and 2 personal days. Salary is up to $55K.Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.Company Profile:Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting . We look forward to working with you.Beacon Hill. Employing the Future (TM)

Keywords: Beacon Hill Staffing Group, LLC, New York , Customer Service Representative, fintech - up to $55K, Sales , New York, New York