Sales Associate

Company: Dover Street Market New York L
Location: New York
Posted on: November 23, 2021

Job Description:

Job Description The Sales Associates main objective is to provide an outstanding customer experience, meeting/exceeding sales targets and ensuring that the floor is well maintained and stocked at all times. Focusing on all details with a firm, clear and highly professional approach. Key responsibilities include but are not limited to: Customer Service and Sales:

* Ensuring the very best levels of customer service at all times * Strong understanding of product knowledge * Offering a personalised shopping and styling experience to our clients; able to navigate all spaces in the building * Delivering personal monthly and seasonal sales targets, always communicating and working closely with the team to do so * Ensuring that customers are added to the DSM Database, and clientelled proactively * Keeping up to date with all current fashion trends and advising customers accordingly on stock availability at DSM * Maintaining a Customer Book of key clients and VIPs * Maintaining open communication to ensure consistency in service and strategy as we build success in the market as a whole

Stock and Brand Management:

* Brand Ambassador, taking ownership of areas of responsibility * Keeping areas of responsibility replenished, and ensuring BOH standards are organized * Regular stock checks in partnership with Inventory Manager * Proactive in creating new systems of inventory management in order to reduce shrink, and increase sales * Clear understanding and maintenance of VM standards, as well as overall VM standards in the store and on the floor * Strong communications skills; able to express needs to management, and work well in a team to ensure clear understanding of expectations

The Ideal Candidate Attitude:

* A highly motivated and competent individual able to converse at all levels both internally and externally * A self-starter able to set the standard by their own professionalism and attitude * Must be energetic, motivated and organised. Willing to do whatever is required to get the job done * Structured but approachable, with a flexible outlook able to adapt to the changes in the business * Able to multi-task in order to drive the business forward

Skills :

* Retail sales and expertise within a high-end/luxury business for at least 2 years * Possesses an in depth knowledge of CDG, DSM and all other brands. Is enthusiastic about sharing this knowledge with customers and colleagues * Specific understanding of all collections and stock availability at DSM * Client book of potential New Business for DSM * Attendance to relevant trainings (i.e. clienteling, sales development..) beneficial. * Language skills beneficial * Knowledge of Retail Pro beneficial

Keywords: Dover Street Market New York L, New York , Sales Associate, Sales , New York, New York