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Customer Service Representative

Company: Pristine Management Group
Location: Montclair
Posted on: November 23, 2021

Job Description:

About the Role: The Customer Service Representative will develop into a leader within our firm, not only performing all customer acquisitions, but also acting as a guide and role model for the rest of the Customer Service team. The Customer Service Representative coaches, develops and inspires the team so that everyone working within our firm serves as a true ambassador for our clients. The Customer Service Representative also creates and executes creative ideas on how to deliver the clients products and services.Job Responsibilities: Leading our customer relations for the company through high volume warm leadsEngaging customers while explaining various promotional packages and qualifying potential customers unique needs.Supporting and working with the rest of the customer service and sales team in order to fulfill the demands of our clientsPartner with the Executive Manager to continually coach and inspire the teamThe understanding that people work for people, use this philosophy to grow careersCreate an inspirational and motivating environment that reflects the integrity of the brandEnsure impeccable execution of operational policies and procedures and maintain brand standardsCommunicate information regarding promotions, contests, and incentives to the teamRequirements: A leader and someone who is interested in helping develop our firm and grow with usPreferred 1-2 years of experience in a high volume sales environmentCustomer Centric team player who can exceed sales goals and hit office revenue goalsMust be comfortable working in a busy, fast paced environmentThis position requires spending the majority of the day working directly with customers and relating to all different types of consumersJob Type: Full-timePay: $40,000.00 - $50,000.00 per yearBenefits:Employee assistance programPaid trainingSchedule:Day shiftMonday to FridayWeekend availabilityCOVID-19 considerations:All employees are required to wear face masks, take daily temperature checks, and follow social distancing guidelines.Education:High school or equivalent (Preferred)Work Location: Multiple Locations

Keywords: Pristine Management Group, New York , Customer Service Representative, Sales , Montclair, New York

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