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Agent, Asset Protection

Company: Abercrombie and Fitch Co.
Location: New York
Posted on: September 25, 2022

Job Description:

Job DescriptionCompany Description

Our CompanyAbercrombie & Fitch Co. (A&F Co.) is a global retailer of five iconic, omnichannel lifestyle brands catering to the kid through millennial customer: Abercrombie & Fitch, abercrombie kids, Hollister, Gilly Hicks and Social Tourist. At A&F Co., we're here for our associates, customers and communities on the journey to being and becoming who they are – and because no journey is the same, we strive to create an inclusive culture, where everyone is free to share ideas. Our ValuesWe lead with purpose and always put our people first, which is evidenced by our Great Place to Work™ Certification, as well as being a 2021 recipient of Fortune's Best Workplaces in Retail, and named a Best Place to Work for LGBTQ+ Equality by the Human Rights Campaign for 16 consecutive years. We're proud to offer equitable compensation and benefits, [including flexibility and competitive Paid Time Off], as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities. Job Description

  • Responsible for the execution of Asset Protection initiatives in assigned locations (3-6 stores), as well as, implementation of shortage reduction programs in high shrink location(s)
  • Provide in person and remote support to local store management to meet strategic asset protection objectives
  • Effectively leverage business and sales performance as a means for shortage reduction
  • Complete operational audits on a routine basis.
  • Manage Focus Store program to ensure store compliance, and follow up on sub-standard performers
  • Participate in store associate training regarding approved Asset Protection procedures and workshops
  • Commit to the highest degree of professionalism and customer service
  • Conduct surveillance using CCTV or floor techniques to apprehend and deter theft in accordance with the company apprehension policies
  • Participate in coordinated blitz efforts alongside ORC and other AP Team Members (may require overnight travel)
  • Initiate and support investigations related to Organized Retail Crime while partnering with immediate supervisor, Zone ORC Investigator, and local law enforcement
  • Prepare case reports covering investigation and case details
  • Maintain an effective relationship with mall security and local law enforcement partners
  • Represent company in court proceedings related to apprehensions
  • Initiate investigations related to internal loss, determine sources, and communicate effectively to supervisor
  • Routine assessment of store operations, pre-shrink indicators, and safety compliance measures through operational audits
  • Optimize inventory accuracy through effective execution of physical inventories, store transfer monitoring and OMNI compliance.
  • Provide clear and consistent training to all store personnel on safety communication guidelines and current crisis management protocolsQualifications

    • 4-year degree preferred
    • 1-2 or more years of experience in the Asset Protection field or relevant experience in retail setting
    • Strong communication and interpersonal skills
    • Ability to evaluate circumstances and make timely decisions based on company apprehension guidelines
    • Ability to work nights, evenings and weekends appropriate to retail business needs
    • Must pass a comprehensive background investigation
    • Must have a reliable means of transportation
    • Must fulfill physical requirements including standing and walking

      Additional Information

      BENEFITS @A&F (What you'll get):As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
      • Quarterly Incentive Bonus Program
      • Paid Time Off
      • Paid Volunteer Day per Year, allowing you to give back to your community
      • Merchandise Discount
      • Medical, Dental and Vision Healthcare Coverage
      • Life and Disability Insurance
      • Associate Assistance Program
      • Registered Retirement Savings Plan with Company Match
      • Training and Development
      • Opportunities for Career Advancement, we believe in promoting from within
      • A Global Team of People Who'll Celebrate you for Being YOUAbercrombie & Fitch Co. is an Equal Opportunity employer

Keywords: Abercrombie and Fitch Co., New York , Agent, Asset Protection, Sales , New York, New York

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