Front Desk Agent - LaGuardia Marriott
Company: Remington
Location: East Elmhurst
Posted on: January 27, 2023
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Job Description:
Job Description
What you will be doing
Greet and communicate cordially with guests, promptly and
professionally checking them in and out of the hotel. Assist in
pre-registration and blocking of reservations when necessary.
Promptly, accurately and efficiently know how and where to post all
charges.
Have complete working knowledge of Front Office computer or manual
system, including all daily transactions and those which are not
performed often.
Accurately manage cash handling, including receiving cash, checks
and credit card information from guests for payment of hotel
charges and making change correctly.
Review any reservations with special requests and work to block
rooms accordingly.
Have knowledge of hotel rates, discounts and how to handle
each.
Have working knowledge of reservations and procedures, including
how to take same day reservations. Should be able to take
reservations in approximately 2 minutes. Know and follow
cancellation procedures and relocation procedures when
necessary.
Location Description
Right outside LaGuardia Airport, this modern hotel is 3.2 miles
from Flushing Meadows Corona Park and 8.9 miles from the
Metropolitan Museum of Art.
Modern rooms offer Wi-Fi (fee) and flat-screen TVs with premium
channels, plus desks and coffeemakers. Some offer airport views,
and upgraded rooms have access to a lounge with free hot breakfast
and evening appetizers. Suites add separate living areas with
sofas.
Complimentary amenities include an airport shuttle and Wi-Fi in the
lobby. The property offers 2 American restaurants and a 24/7 gym,
as well as 26 meeting rooms and a business center.
Requirements
What we are looking for
High work ethic and self-initiative
May be required to work varying schedules to include nights,
weekends, and holidays
Someone who enjoys working as and being part of a team that
provides great experiences for our Guests!
Keywords: Remington, New York , Front Desk Agent - LaGuardia Marriott, Sales , East Elmhurst, New York
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here to apply!
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