Full-Time Sales Lead
Company: EXPRESS
Location: New Hyde Park
Posted on: May 28, 2023
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Job Description:
The Brand that Gets You to What's NextExpress is the vibrant,
confident lifestyle brand for ambitious people, providing the
latest fashion for style-obsessed men and women since 1980. Our
mission is to provide inspiration and confidence through fashion to
help people get to what's next in their day, and their lives. With
more than 600 retail and outlet stores throughout the United
States, Puerto Rico and Latin America, and a best-in-class
online/mobile shopping experience at www.express.com, Express
brings city-inspired style to customers across the globe.A
Workplace To MatchWe think you'll like it here.We offer a
competitive compensation and benefits package, generous associate
discount,andcasual work environment.Working at Express is much more
than the 9 to 5. It is an opportunity toconnect and engage with
some of the smartest individuals in thefashion businessdoing work
they are passionate about.This is the Express Life and we'realways
looking for talented leaders at all levels to join our team; if
this sounds like you, we'd love to chat!The Sales Leader drives
operations on the sales floor and in the stockroom, while assisting
in training associates and delivering a great in-store shopping
experiences for customers.Talent - Assist in developing and
motivating associates to maximize sales potentialProvide in the
moment coaching/training to store associates to ensure efficient
and effective floor operations, customer service, coverage,
stockroom management and execution of standards.Partner with Store
Management to provide feedback on associate performance.Assist in
training associates on store operations, product, policy, and
procedures.Execution - Execute action plans that optimize results
Execute all aspects of daily store operations.Ensure appropriate
associate coverage to create a great customer experience. Oversee
and authorize the checkout experience. Assist with merchandise
flow, such as shipment, replenishment, omni-channel operations, in
the store. Monitor and analyzes the customer service provided by
team members.Build an effective schedule with the right associate
in the right place at the right time.Experience - Promote and
support an environment focused on delivering great in-store
customer experiences. Effectively resolves customer service issues
to a positive outcome.Lead and models our customer experience
model.Display expert knowledge of product, company policies,
promotions, loyalty programs. Provide leadership and assistance
with product launches, window changes, visual presentation
standards, signage placement, etc.Other essential functions may
occur as directed by your supervisorEssential
QualificationsEducation: High School or EquivalentYears of
Experience: 1At least 1 year of relevant experienceMeets defined
availability criteria, including nights, weekends and non-business
hoursProficient in use of technology (iPad, registers)Meets
physical requirementsPreferred Qualifications (skills and
abilities)Previous retail experience preferredAbility to
effectively communicate with customers, peers and
supervisorsDemonstrated sales accountabilityDemonstrated
collaborative skills and ability to work well with a team.Ability
to multitask and handle multiple customers and/or processes at
once.As an equal opportunity employer, Express does not
discriminate in hiring or terms and conditions of employment on the
basis of any federal, state, or locally protected class. Express
only hires individuals authorized for employment in the United
States.Notification to Agencies:Please note that Express does not
accept unsolicited resumes or calls from third-party recruiters or
employment agencies.In the absence of a signed Master Service
Agreement and approval from HR to submit resumes for a specific
requisition,Express will not consider or approve payment to any
third-parties for hires made.
Keywords: EXPRESS, New York , Full-Time Sales Lead, Sales , New Hyde Park, New York
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