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Customer Service Support Representative

Company: VirtualVocations
Location: Flushing
Posted on: September 21, 2023

Job Description:

A company is looking for a Customer Service Support Representative.
Key Responsibilities:

Respond primarily to inbound calls and, when needed, initiate outbound calls to resolve customer service inquiries
Input standard consumer's requests into Company systems
Analyze biller and aggregator trends in cases to proactively identify trends to be addressed

Required Qualifications:

An education level of at least a high school diploma or GED and equivalent years of work experience
1-2 years of experience in payment processing or call center environment (preferred, not required)
Ability to prioritize work and multi-task without error
Basic familiarity with computers and computer software
Ability to navigate multiple data entry systems and other relevant applications

Keywords: VirtualVocations, New York , Customer Service Support Representative, Sales , Flushing, New York

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