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Field Service Representative

Company: Orion Talent
Location: New York
Posted on: February 12, 2024

Job Description:

Title: Field Service Representative
Location: New York City, NY
Shift: Day shift
Compensation: Base pay- $55k-70k+ (OT) - $550 /month in car allowance + gas, tires and oil changes
Benefits: Medical, Dental, Vision, a 401(k) match, Flexible Spending Accounts, AFLAC, Group Term Life Insurance, Optional Life Insurance
Travel: Extensive travel in locally and some in region, up to 90% - On the road routinely to visit customer sites. Overnight travel required away from home 3-4 nights a week.
Vaccine Requirement: No

Position Description:
Looking for customer service skills as well as technical aptitude. They want a self-starter that has the maturity to work autonomously. Great opportunity here to work for an established company in a stable industry. Convey that you're committed to excellence and are dependable.
--- Install and service all equipment represented by our company
--- Assist our customers in the resolution of problems they may encounter
--- Identify and correct hardware failures, software discrepancies, or programming problems
--- Instruct on proper use regarding applications, operation and maintenance
--- Provide telephone consultation for customers and Stile's personnel with problems on our equipment
--- Recommend corrective action and troubleshooting approaches
--- Assist in training other company Field Service Representatives and the customers in the use, operation, adjustments, and proper maintenance procedures for our equipment.
--- Up to 90% travel as required.

Requirements:
--- Mechanical, electrical/electronic skills ry
--- Experience with computers, pneumatics and hydraulics
--- Experience in the woodworking industry a plus
--- Completion of Field Service training program or prior experience in N/C or P/C service/maintenance or maintenance/operation experience on woodworking machinery.
--- Comfortable with travel requirements

Keywords: Orion Talent, New York , Field Service Representative, Sales , New York, New York

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