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Patient Service Representative Webster, NY

Company: American Dental Partners , Inc.
Location: New York
Posted on: February 12, 2024

Job Description:

** Patient Service Representative**? **Tracking Code**14528-200 **Job Description**A front desk team member who answers phones, schedules patients, collects co-payments, greets patients and performs record filing.Essential responsibilities:* Answer incoming calls using proper telephone etiquette.* Check patients in and out.* Schedule/confirm patient appointments.* Perform all necessary paperwork (i.e. patient charts, referrals, appointment cards, welcome packets and treatment plan forms).* Collect all co-payments and past due balances on date of service.* Present financial policies and arrangements accurately to patients.* Facilitate effective patient flow using the proper callback system.* Identify, reference and apply insurance coverage and billing.* Perform basic computer functions.* Act in a professional manner.* Other duties as assigned.**Required Skills & Experience*** Six months of similar job experience.* Demonstrate ability to assume Patient Services Representatives essential responsibilities.* High School Diploma or equivalent.* Demonstrate knowledge of effective scheduling.* Comply with protocols and standards.* Demonstrate and promote superior customer service skills.* Ability to multi-task.* Exercise basic knowledge of dental terminology.* Support corporate vision and strategy.**Job Location**980 Ridge Road, Webster, NY **Position Type**Full-Time/Regular

Keywords: American Dental Partners , Inc., New York , Patient Service Representative Webster, NY, Sales , New York, New York

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