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Patient Services Representative

Company: Charles B. Wang Community Health Center
Location: Flushing
Posted on: May 11, 2024

Job Description:

*Responsibilities**:** * *Welcome patients warmly upon arrival, facilitate the check-in and check-out process and provide direction or assistance as needed* Assist with registration process and enter all information into the Electronic Medical Record (EMR) system with attention to detail* Answer professionally to incoming calls, providing courteous assistance and accurate information to callers* Schedule patient appointments effectively to ensure smooth service operations* Verify patient insurance coverage and eligibility, accurately documenting insurance information in the EMR system and communicating any relevant details to patients* Assess and collect payment based on Health Centers policy and procedure* Maintain confidentiality and compliance with privacy regulations* Perform other unit-specific duties as assigned*Minimum Qualifications**:** High school diploma or equivalent; Associate degree preferred* Previous experience in a healthcare setting or customer service role preferred* Strong computer skills required, with proficiency in electronic medical record systems considered a plus* Excellent communication and interpersonal skills* Strong attention to detail and ability to multitask effectively* Knowledge of medical terminology and insurance procedures is a plus* Bilingual in English/Chinese*Compensation and Benefits**:** Salary: $40,000.00 - 46,000.00 per year* Medical insurance* Employer-paid dental, vision, disability and life insurance* 403(b) retirement savings plan* Flexible spending accounts for transit, parking, health and dependent care* Paid time off (28 days for the first year of employment)* Employee Assistance Program* Tuition reimbursement for eligible employees, and* The Health Center is qualified for Public Service Loan Forgiveness (PSLF) programJob Type: Full-timePay: $40,000.00 - $46,000.00 per yearBenefits:* 403(b)* Dental insurance* Disability insurance* Employee assistance program* Employee discount* Employee mentoring program* Flexible spending account* Health insurance* Life insurance* Opportunities for advancement* Paid time off* Tuition reimbursement* Vision insuranceHealthcare setting:* Acute care* Medical office* OutpatientMedical specialties:* Internal Medicine* Ob/Gyn* Pediatrics* Primary Care* PsychiatrySchedule:* 5x8* 8 hour shift* Every weekend* Monday to FridayWork Location: In personby Jobble

Keywords: Charles B. Wang Community Health Center, New York , Patient Services Representative, Sales , Flushing, New York

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