Senior Sales Associate
Company: Mashburn, LLC
Location: New York City
Posted on: February 14, 2026
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Job Description:
Job Description Job Description WHAT IS THE BRAND? Mashburn is
an Atlanta-based apparel and lifestyle brand launched in 2007 with
a single passion: taking care of people. The company designs,
manufactures, and markets a nationally-recognized assortment of
menswear (Sid Mashburn) and womenswear (Ann Mashburn) alongside
other high-quality, iconic brands. We want to be the world's go-to
omnichannel lifestyle shop - a place that embodies service and
style, accessibility and luxury, and, for us, the very best of
everything. Most excitingly, our story is still unfolding, and
incredible growth opportunities lie ahead THE JOB As a Senior Sales
Associate in our Mashburn New York City shop, you will be
responsible for demonstrating the brand values in how you engage
with and take care of customers. You will create a welcoming and
memorable brand experience in the shop by discovering and assessing
client needs, suggesting thoughtful solutions, building trusted
relationships, and maintaining timely follow-up. You will enhance
and develop the business by proactively reaching out to clients and
sharing information on new products and events. You will also
contribute to daily operations of the store to maintain our brand
standards throughout all areas of the business. This is a
full-time, salaried, exempt position. THE RESPONSIBILITIES •Make
all customers feel welcome and taken care of by exceeding their
expectations and providing an exceptional brand experience
•Demonstrate deep knowledge of the products and styling to advise
customers of all shapes, sizes, and ages •Maintain an active client
book, contacting clients regularly and providing appropriate
follow-up •Create meaningful relationships with customers to
personalize interactions, build loyalty, and develop brand
ambassadors •Consistently achieve or exceed monthly and seasonal
individual and store sales goals •Work as a team player, partnering
with fellow associates and fostering open communication, to ensure
a consistent customer experience and contribute to a positive
working environment •Maintain a strong desire to continue to learn
and grow every day •Maintain seamless operations and processes
according to brand guidelines THE IDEAL CANDIDATE •Passion for
womenswear with knowledge of fabrics, garment construction, and
styling preferred •Kind, friendly, and enthusiastic attitude with a
desire to serve others and provide memorable hospitality •Proven
ability to quickly build rapport and relationships with customers
and colleagues •Proven ability to drive and exceed individual
and/or team sales goals •Excellent communication skills and the
ability to graciously handle multiple tasks simultaneously •Strong
organization, attention to detail, and follow-up skills •Has a
proactive, self-starter mindset that brings new ideas and solutions
to the team •Is a motivated, resourceful problem-solver and team
player with a "no task is too small" attitude •Approaches
situations with positivity, flexibility, and creativity, even under
pressure with tight deadlines •Has interpersonal skills to
influence, collaborate with, and build relationships with others in
cross-functional roles •Anticipates opportunities to drive
business, build morale & solve problems •Has an entrepreneurial
spirit & enthusiasm for growing with Mashburn •Reflects our core
values of Hopeful, Helpful, Humble, Hard Work, Nimble and
Hospitable
Keywords: Mashburn, LLC, New York , Senior Sales Associate, Sales , New York City, New York
