Payments Client Manager - FinTech & Regulated Gaming - Vice President
Company: JPMorgan Chase & Co.
Location: Jersey City
Posted on: April 1, 2026
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Job Description:
Description Join Our Global Payments Corporate Sales team where
you will drive strategic client partnerships, ensuring business
retention and growth in a dynamic, global environment. As a
Payments Client Manager (PCM) in Global Payments Corporate Sales,
you will manage a portfolio of well-established and complex client
relationships within a specific industry or region, responsible for
client objectives and for fostering strong partnerships to retain,
optimize and deepen those relationships. In addition, you will take
on the role of team lead managing a team of industry (FinTech &
Regulated Gaming (FRG) aligned associates). Acting as the client's
advocate within the firm, you will effectively navigate the
organization on their behalf, ensuring ongoing business retention
and promoting long-term growth. About the Sales Success Function:
Our core focus is to drive business growth by ensuring successful
sales efforts throughout the sales cycle, underpinned by
disciplined process management and a robust risk framework. We
achieve ongoing sales success through effective client management
and seamless sales execution, delivering on client mandates and
contractual obligations to retain and expand existing relationships
while achieving desired business outcomes. Looking ahead, we
empower the sales organization with the right processes, tools,
communication, and training to consistently achieve and exceed
their targets within a sound risk and controls environment. Job
responsibilities: Serving as a trusted advisor to clients,
understanding industry nuances, the client operating model and
objectives, providing strategic insights and recommendations and
serve as a primary contact for the client Collaborate across Global
Payment Sales Managers, Product Sales Specialists, Client Service
Account Managers, Implementation Managers, Onboarding teams, and
Corporate Banking partners to meet client specific
needs/requirements Manage Know Your Customer (KYC) requirements and
oversee the end to end client KYC process, including onboarding due
diligence, risk profile management, ongoing monitoring, and
internal trigger reviews to ensure compliance with regulatory and
internal risk policies Prepare and deliver periodic business
reviews and analysis on strategic client relationship; monitor and
maintain client health indicators, proactively addressing issues
Drive product and solutions activation to enhance client value
Obtain the correct deal documentation, ensure functional alignment,
and secure necessary approvals to expedite deal execution Drive
deal execution to achieve timely realization of business outcomes
Manage pricing events and optimize pricing to maximize revenue, and
oversee the setup, maintenance, and monitoring of credit facilities
to optimize utilization Take ownership of ensuring high standards
in pipeline and account planning and be responsible for the
accurate administration of client coverage Lead and be accountable
for the governance of deals and the effective implementation of
requests Required qualifications, skills and capabilities: 5 years
of experience in client management, sales, or a related role
Experience working with large multi-dimensional clients (multiple
products/regions/etc.) Demonstrated experience leading a team of
experienced professionals Strong understanding of payments products
and FRG payments industry dynamics Command of the of the FRG space
and clients In-depth knowledge of High Risk KYC processes and their
essential role in FRG operations, with a strong focus on Customer
Due Diligence to effectively assess and manage customer risk
profiles Proven expertise in continuous monitoring of customer
transactions and flows to ensure compliance Excellent communication
and interpersonal skills Ability to build and maintain strong
client relationships Analytical mindset with the ability to
identify growth opportunities and optimize processes Proficiency in
CRM software and Microsoft Office Suite FEDERAL DEPOSIT INSURANCE
ACT: This position is subject to Section 19 of the Federal Deposit
Insurance Act. As such, an employment offer for this position is
contingent on JPMorganChase’s review of criminal conviction
history, including pretrial diversions or program entries.
Keywords: JPMorgan Chase & Co., New York , Payments Client Manager - FinTech & Regulated Gaming - Vice President, Sales , Jersey City, New York
