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Company: Charter Spectrum
Location: New York
Posted on: December 7, 2017

Job Description:

Job Description

  • Supervise the Community Sales team in a manner, which contributes to team effectiveness and supports the company’s major objectives. The main objectives are to gain customers, provide high quality service, project a positive company image, operate in the most cost-effective manner possible, high performance, revenue growth and maintain competitive advantage.
  • Ensure the Community Sales team meets or exceeds annual sales goals, related objectives and maximizes product penetration.
  • Ensure each Community Sales Rep meets or exceeds quotas/sell-ins in their assigned territory.
  • The position serves as a liaison between MDU Managers/Owners, builders and developers, requiring relationship based sales skills.
  • Make field calls with staff on a rotating or as needed basis, spending a minimum of three days per week in the field to observe, assist and evaluate each Community Sales Rep. Report findings and or concerns observed to the Management the next day.
  • Work with the sales team to establish individual goals, objectives and action plans designed to attain company, departmental and personal objectives.
  • Responsible for dissemination of information, responsibilities and assignments to sales team as directed by management.
  • Submit new strategies, ideas and suggestions for meeting budget expectations whenever possible and applicable to management.
  • Ensure all Community Sales Reps maintain a customer friendly and professional image and conduct themselves accordingly.
  • Resolve issues with warehouse personnel on converter/equipment discrepancies.
  • Train new sales reps in all aspects of their job.
  • Ensure all Community Sales Reps sell in accordance with properly authorized company policies.
  • Ensure all sales/installations completed meet company’s completion standards.
  • Submit new strategies, ideas and suggestions in order to meet and exceed budgeted expectations.
  • Provide information to management on the results of sales and provide feedback from the public on promotional campaigns.
  • Assist management to ensure proper market coverage.
  • Inspect and investigate MDU complexes with low penetration to come up with strategies to increase penetration.
  • Coordinate and facilitate missed or problem installations with sales reps, customers and the technical department.
  • Verify accuracy of check-in and payroll for the Community Sales Reps.
  • Prepare daily, weekly and monthly reports as directed by management.
  • Interview and evaluate potential candidates.
  • Monitoring installation quality and completion percentage.
  • Responsible for equipment inventory control.
  • Perform other duties as assigned.Experience/Skills Required:
    • Must have a minimum of five years of sales experience and leadership experience.
    • Requires strong motivational skills, ability to train, highly analytical and very organized.
    • Strong oral and written communication skills a must.
    • A good working knowledge of personal computers required with knowledge of cable billing systems a plus.
    • Knowledge of the cable product as well as some technical knowledge of the cable system preferred.
    • Use of a private vehicle and a valid driver’s license with verifiable good driving record and certificate of insurance.
    • Must be able to travel in system location and to the division headquarters. Travel throughout the division’s footprint may occasionally be required.To be considered apply here: Company DescriptionCompany HistoryCharter is currently the second largest cable provider in the United States. The company has achieved growth through innovation and acquisitions of cable properties, most recently completing transactions with Time Warner Cable and Bright House Networks.The Charter name comes from the founding of Charter Communications, Inc. in 1993 and, while the company has grown and evolved on many levels over the past two decades, our roots take us all the way back to the early days of cable. What started as mom-and-pop businesses with cable strung from hilltops to homes in the late 1940s has evolved into the dynamic cable industry we know today. Spectrum is America's fastest growing TV, internet and voice company. We are committed to integrating the highest quality service with superior entertainment and products. Spectrum is at the intersection of technology and entertainment, facilitating essential communications that connect 26 million residential and business customers in 41 states. Our commitment to serving customers and exceeding their expectations is the bedrock of Spectrum's business strategy and it's the philosophy that guides our 91,000 employees.At Spectrum, we value our employees and recognize outstanding individual contributions. As part of our Residential Sales team, you will be rewarded for your performance AND receive a steady salary. The more you sell, the closer you become to realizing an unlimited earning potential!This is the ideal role for the individual who enjoys being on the go and out of the office, where you will have the opportunity to "own your day" every day, while meeting new people and educating them on all the great services and products Spectrum provides.Self-motivated, independent and goal-oriented individuals find the freedom, entrepreneurial nature and unlimited earning potential of this role very appealing.

      Keywords: Charter Spectrum, New York, SPECTRUM COMMUNITY SALES SUPERVISOR, Sales, New York, New York

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