NewYorkRecruiter
the smart solution for New York jobs

Customer Service Representative

Company: New York Racing Association
Location: Ozone Park
Posted on: July 12, 2018

Job Description:

Job OverviewThe Customer Service Representative will primarily be responsible for providing effective customer service for all internal and external calls by utilizing excellent, in-depth knowledge of company products and programs as well as being a team player within the department. Responsible for handling customer inquiries, complaints, disputes, deposits, read-backs, and collection. The Customer Service Representative position is a part-time position.Responsibilities




  • Provide general customer service information utilizing all available sources including NYRA website, NYRA databases/systems and the internet. (Hours of operation, directions, pricing, etc.)
  • Assist NYRA Rewards customers with account inquiries.
  • Troubleshoot password and basic log on issues.
  • Research any misapplied information or customer discrepancies.
  • Provide special event information.
  • Create spreadsheets as per department protocols which track nature of calls, resolution, etc---
  • Other duties as assigned.


    Qualifications




    • High school Degree or Technical Certification
    • Minimum three (3) years of experience in a customer service call center or in a customer service position with whose primary focus was ensuring customer account data, updating online files, responding to and/or resolving customer inquiries via phone or paper.

      Keywords: New York Racing Association, New York, Customer Service Representative, Sales, Ozone Park, New York

      Click here to apply!

      Didn't find what you're looking for? Search again!


      I'm looking for
      in category
      within


Other Sales Jobs


Pre Sales Systems Engineer
Description: Are you a customer-focused technology superstar Have you built a career making your customers and partners successful by helping them adopt innovative technology We're hiring for a Pre Sales Systems (more...)
Company: Turbonomic
Location: Philadelphia
Posted on: 07/19/2018

Sales Assistant - OXO
Description: OXO is hiring a Sales Assistant for our New York City office. br br About OXO br br At OXO, we're on a quest to make the everyday better. For over 25 years, we've made household tools that delight (more...)
Company: Helen of Troy
Location: New York
Posted on: 07/19/2018

Business to Business Appointment Setting
Description: TeleReach Corporate is a national telephone-marketing firm engaged exclusively in outbound business to business calls. We offer a unique
Company: TeleReach Corporate
Location: Trenton
Posted on: 07/19/2018


Sales Manager ' Insurance
Description: About the JobEmployer is currently hiring Insurance Agents / Insurance Sales Professionals We're looking for motivated leaders with strong management skills, a proven track record of success, and the (more...)
Company: Bankers Life
Location: Far Rockaway
Posted on: 07/19/2018

Sales Management Trainee
Description: If youre looking to jump-start your career with a clear path to advancement, then the Enterprise Management Training Program is for you. Whether you see yourself in sales, business development, customer (more...)
Company: Enterprise Holdings
Location: Staten Island
Posted on: 07/19/2018

Sales Management Trainee
Description: If youre looking to jump-start your career with a clear path to advancement, then the Enterprise Management Training Program is for you. Whether you see yourself in sales, business development, customer (more...)
Company: Enterprise Holdings
Location: Jersey City
Posted on: 07/19/2018

Automotive Sales Service Manager
Description: As a Sales Representative you will be responsible for creating and building relationships with new and existing customers to ensure outstanding customer service. Hitch a ride with the biggest player in (more...)
Company: AAMCO
Location: Philadelphia
Posted on: 07/19/2018

Renewal Representative: Become a Retention Specialist (Sales
Description: DISH is a Fortune 200 company with more than 15 billion in annual revenue that continues to redefine the communications industry. Our legacy is innovation and a willingness to challenge the status quo, (more...)
Company: DISH Network
Location: East Orange
Posted on: 07/19/2018

Work From Home - Data Entry
Description: We're looking for a handful of motivated people who
Company: Second Income Centers
Location: Villanova
Posted on: 07/19/2018

User Engaement: Become a Retention Specialist (Sales) - Rose
Description: DISH is a Fortune 200 company with more than 15 billion in annual revenue that continues to redefine the communications industry. Our legacy is innovation and a willingness to challenge the status quo, (more...)
Company: DISH Network
Location: Elizabeth
Posted on: 07/19/2018

Log In or Create An Account

Username:
Password:
 

Forgot password?


Find us on Facebook

Find us on LinkedIn

Get the latest New York jobs by following @recnetNY on Twitter!

New York RSS job feeds