NewYorkRecruiter
the smart solution for New York jobs

Senior Customer Service Representative/Work from Home.

Company: Mommy Jobs Online
Location: Brooklyn
Posted on: January 15, 2019

Job Description:

Full Time Work at Home Senior Customer Service Representative Are you looking for a challenging role that includes the convenience of working virtually at home? Are you a reliable, highly self-motivated individual? Do you genuinely care about helping customers? Then a CSR Virtual Servicing role may be the role for you! These exciting Virtual Servicing positions allow agents to work from the convenience of their own home while offering the opportunity to be part of a high quality servicing environment that is looking to make the customer experience simple, yet effective. The desire to minimize customer effort while showing a high level of passion and energy when problem solving on behalf of the customer will be essential. You will also be asked to assure speedy resolution of issues by using well defined critical thinking skills. Associates will be responsible for primarily fielding inbound calls, answering questions, providing an unmatched customer experience, and handling customer concerns through one call resolution. Associates will also utilize a variety of systems and tools to efficiently service the needs of the customer and will inform and educate customers to help them make well-informed decisions essential to utilizing their credit card in this ever growing digital world. In addition, listening skills are critical such that effective use of information that is heard is fully leveraged. Success in this role requires the following: - Regular and predictable attendance is required. - The ability for you to be a passionate customer service advocate with past experiences for you to draw upon - Strong time management and multi-tasking skills in a virtual environment - Ability to be self-motivated and communicate confidently in a remote environment - Capable of working through changes and challenges by problem solving to achieve the desired result - Possess strong decision making ability and pay close attention to detail - High level of autonomy and ethical self-management in a highly audited setting - Willingness and acceptance to be nimble when servicing customers - Comfort with schedules that will most likely require afternoons or evenings and at least one weekend day, often inclusive of split days off - Excellent grammar, verbal, and vocal skills - Exceptional listening, questioning and call control techniques - Knowledge of digital servicing Virtual Servicing Associate (Work at Home) additional expectations: - This role requires a home office environment that is free from background noise, distractions and any activities that could potentially interrupt focus on servicing our customers. - Ability to sit in front of a PC monitor for extended periods of time - A high speed broadband internet service provider is required in the home office space - No dial up or Satellite internet service providers permitted - A hardwired internet connection is required upon start to perform the duties of this job - The Internet service provider speed/bandwidth must be 3 megabyte per second or higher (minimum required). Please contact your internet service provider for confirmation. - Please check your internet service provider speed/bandwidth here, http://www.speedtest.net/ - The internet connection can only be used for our purposes during your schedule. - Our ideal candidate should have strong, independent, problem solving skills and should be able troubleshoot technical issues. - The virtual servicing department operating hours are 8am 12am (7 days a week) - The official production schedule that a new employee accepts is based on business need and will be the expected schedule worked unless business needs change in the future. Basic Qualifications: - At least a High School Diploma, GED, equivalent certification, or military experience - At least 2 years customer service experience OR at least 6 months work at home/virtual working experience Preferred Qualifications: - Bachelors Degree or military experience - 2+ years customer service experience in financial services or at least 2 years customer service experience in credit card services Pay: $18.00 hr To Become An Agent Apply at mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank Registry to get connected with client and to begin their hiring process. Please reference agent id code MJOLRhondaT when you register online. Please allow 24 hours of processing time once you register with us. If you have further questions please contact us at 1 (405) 418 - 6160.

Keywords: Mommy Jobs Online, New York , Senior Customer Service Representative/Work from Home., Sales , Brooklyn, New York

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Sales Agent Work At Home
Description: SALES AGENTS NEEDED 300 to 1,000 per week, part-time or full-time If you stink at selling and hate pressuring people, trying to convince them to buy stuff they
Company: NuMedia
Location: White Plains
Posted on: 01/19/2019

Life Insurance Agent (Remote) - Free Leads / New Agent Bonus!
Description: Job Title--Life Insurance Agent Remote - Free leads / New agent bonus Company--ASSURANCELocationCasper, WYSalary-- 50,000.00----- 125,000.00--per yearJob type--Contract, CommissionJob Description--Focus (more...)
Company: Assurance
Location: Scranton
Posted on: 01/19/2019

Pharmaceutical Sales Reps! Time to CA$H IN BIG!
Description: Most every Doctor accepts credit cards. Show your physician clients how to ELIMINATE their credit card processing fees and
Company: zipCCfees
Location: East Brunswick
Posted on: 01/19/2019


Life Insurance Agent (Remote) - Free Leads / New Agent Bonus!
Description: Life Insurance Agent Remote - Free Leads / New Agent Bonus Job Title Life Insurance Agent Remote - Free leads / New agent bonus Company ASSURANCE Location Casper, WY Salary 50,000.00 - 125,000.00 (more...)
Company: Assurance
Location: Bethlehem
Posted on: 01/19/2019

Life Insurance Agent (Remote) - Free Leads / New Agent Bonus!
Description: Life Insurance Agent Remote - Free Leads / New Agent Bonus Job Title Life Insurance Agent Remote - Free leads / New agent bonus Company ASSURANCE Location Casper, WY Salary 50,000.00 - 125,000.00 (more...)
Company: Assurance
Location: Cherry Hill
Posted on: 01/19/2019

Work-At-Home Call Agents
Description: This is a legitimate part time, seasonal home-based position. Our growing Work-At-Home Department connects customers with camping, tours activity reservations as well as hunting fishing licensing (more...)
Company: Mommy Jobs Online
Location: Levittown
Posted on: 01/19/2019

Sales Associate - Cherry Hill
Description: Our client located in and around the greater Philadelphia Cherry Hill area is now hiring a Sales Associate br br The Sales Associate role is essential to ensuring an exceptional experience to our (more...)
Company: The Job Window
Location: Cherry Hill
Posted on: 01/19/2019

Customer Service Representative
Description: Helping Blind Visually Impaired People With Daily Tasks, Without Leaving Your Home . See the world from the comfort of your home office Meaningful interactions with individuals who appreciate your (more...)
Company: Mommy Jobs Online
Location: Camden
Posted on: 01/19/2019

Sales Associate
Description: Our client located in and around the greater Philadelphia Cherry Hill area is now hiring a Sales Associate The Sales Associate role is essential to ensuring an exceptional experience to our customers. (more...)
Company: The Job Window
Location: Cherry Hill
Posted on: 01/19/2019

Outside Sales (In Home/Pre-Set Appointments)
Description: Momentum Solar is a premier residential solar provider with offices throughout the U.S. Founded in 2009, Momentum has grown exponentially over the past decade. We implement the entire solar process to (more...)
Company: Momentum Solar
Location: Cherry Hill
Posted on: 01/19/2019

Log In or Create An Account

Get the latest New York jobs by following @recnetNY on Twitter!

New York RSS job feeds