NewYorkRecruiter
the smart solution for New York jobs

Reservation Sales Agent/Cruise Line Reservationist

Company: Mommy Jobs Online
Location: Staten Island
Posted on: January 15, 2019

Job Description:

We are committed to our mission: Through excellence, we create once-in-a-lifetime experiences, every time. Our cruise lines mission guides our business to deliver once-in-a-lifetime experiences for our guests, care for our employees, remain stewards of the environment and operate in partnership with the people and organizations in the communities in which we do business. Our Corporate Team supports a fleet of 14 modern classic ships offers more than 500 sailings a year visiting all seven continents. PRIMARY FUNCTION: As a Work at Home Reservation Sales Agent, you will respond to a variety of inbound calls from Travel Professionals and consumers. You will utilize your superior customer service skills to build rapport, recommend and book cruises, Land and Sea Journeys, and options. Be a knowledgeable resource for travel professionals and consumers. Provide quality customer service on all calls. Maintain department's telephone service level goals. In this position, selected candidates will train and work from home. RESPONSIBILITIES: Apply professional customer service techniques in assisting travel professionals with the sale and booking of cruises and Land and Sea Journeys. Be a motivated self-starter, with the ability to achieve personal goals and support departmental objectives Provide superior customer service, answer all questions and be a knowledgeable resource for travel professionals and consumers. Proactively assist travel professionals and consumers with problems that might occur on a reservation and work across departments to provide seamless resolution. Provide customers accurate information consistent with department standards, document customer information, recap itinerary and advise of correct terms and conditions Any special projects as directed by the supervisor or manager of reservations. REQUIREMENTS: Must have access to high speed broadband internet for business line connection. Must also have dedicated, quiet work-space in place of residence. Provide quality customer service on all calls Self-motivated by personal performance, self-starter and quick learner Ability to work independently and meet performance metrics, adherence and availability requirements Excellent communication and listening skills required Outstanding problem solving and decision making skills Must be detail oriented with excellent organizational skills Proficiency with Microsoft Office products, Outlook, website navigation and performance of key word searches, ability to distinguish colors in reservations computer system. Previous sales or customer service experience required. Preferably in the travel or hospitality industry Flexibility of scheduling to work overtime, evenings until 7 pm and weekends required. Schedule remains subject to change on a permanent or temporary basis should business needs require Benefits: Time off benefits - 8 paid holidays, paid vacation and paid sick time Travel " Generous Cruise and Travel Privileges for you and your family Health - Complete benefit plans including medical, dental, vision and flexible spending accounts Wellness - Health and wellness programs include discounted health benefits and memberships Tuition Reimbursement - Up to 80% with a maximum of $2000 per fiscal year 401(k) - Company match of 33% on employees first 6% contribution with 100% vesting after 4 years of service Profit Sharing Plan - Eligible after 1 year of service Employee Stock Purchase Plan " Discount on Corporation stock Training - In-house Discover University courses on professional development Rewards & Incentives - Employee Recognition and Reward Programs; ride share, financial commuter incentives; special employee discounts for local venues, banking services and retail stores Pay: $16.00 per hr. To Become An Agent Apply at mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank Registry to get connected with client and to begin their hiring process. Please reference agent id code MJOLBrenda when you register online. If you have further questions please contact us at 1 (405) 418 - 6160.

Keywords: Mommy Jobs Online, New York , Reservation Sales Agent/Cruise Line Reservationist, Sales , Staten Island, New York

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Customer Service Agents
Description: Helping Blind Visually Impaired People With Daily Tasks, Without Leaving Your Home . See the world from the comfort of your home office Meaningful interactions with individuals who appreciate your (more...)
Company: Mommy Jobs Online
Location: Cherry Hill
Posted on: 01/21/2019

Current College Students - Sales Internship
Description: Are you passionate about inspiring the next generation of engineers, designers, and builders Juni Learning is bringing the best computer science instruction to every student's screen. We are a Y Combinator-backed (more...)
Company: Juni Learning
Location: Trenton
Posted on: 01/21/2019

Guest Service Representative (PM Shift) - Philadelphia Marriott Downtown (18003F02)
Description: Heres To Your Journey with Marriott Hotels Resorts Suites Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels. Marriott Hotels, Marriott Internationals flagship brand (more...)
Company: Marriott International
Location: Cherry Hill
Posted on: 01/21/2019


Call Center Agents - Work From Home
Description: We are the worlds largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government (more...)
Company: Mommy Jobs Online
Location: Cherry Hill
Posted on: 01/21/2019

Automotive Tool Sales / Route - Full Training
Description: Build a Great Career and a Great Life. Feel the freedom independence of managing your own protected route selling our National brands. Join our team today as an Automotive Tool Sales / Route with (more...)
Company: Mac Tools
Location: New Brunswick
Posted on: 01/21/2019

Seasonal Partner Services Representative (Remote)
Description: Our team is passionate about helping people go skiing and snowboarding more often The Role: We established high-performance Partner Services Team enhances our partners experience with world-class enterprise (more...)
Company: Mommy Jobs Online
Location: Cherry Hill
Posted on: 01/21/2019

Sales Agent Work At Home
Description: SALES AGENTS NEEDED 300 to 1,000 per week, part-time or full-time If you stink at selling and hate pressuring people, trying to convince them to buy stuff they
Company: NuMedia
Location: Hicksville
Posted on: 01/21/2019

Life Insurance Agent (Remote) - Free Leads / New Agent Bonus!
Description: Job Title br br Life Insurance Agent Remote - Free leads / New agent bonus br br Company br br ASSURANCE br br Location br br Casper, WY br br Salary br br 50,000.00 125,000.00 (more...)
Company: Assurance
Location: Bethlehem
Posted on: 01/21/2019

Reservation Booking - Work At Home Agent
Description: Agents answer incoming calls from card members who want to redeem their reward points to book trips. Calls include providing travel options air, hotel and car , booking travel, assisting with navigation (more...)
Company: Mommy Jobs Online
Location: Lakewood
Posted on: 01/21/2019

Sales Agent - Flexible
Description: SALES AGENTS NEEDED 300 to 1,000 per week, part-time or full-time If you stink at selling and hate pressuring people, trying to convince them to buy stuff they
Company: NuMedia
Location: Lakewood
Posted on: 01/21/2019

Log In or Create An Account

Get the latest New York jobs by following @recnetNY on Twitter!

New York RSS job feeds