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International Operations Agent

Company: Radiant Global Logistics
Location: Edison
Posted on: April 18, 2019

Job Description:

This position is for local residents only. Sorry, Visa / sponsorship not available. We are currently seeking an International Operations Agent to join our Newark Team. The International Operations Agent will facilitate the international movement of products/equipment/materials via ocean and air freight, in accordance with organizational policy and procedure, and in compliance with the relevant local, national, and international law and processes. Responsibilities and essential job functions include, but are not limited to the following: Timely preparation of rates and quotes for customers and overseas agents Coordinate the routing of import and export bookings with airline and ocean carriers Support the development of existing and new customers by working closely with your Branch Manager and the entire sales organization Collaborate and build relationships with customers, carriers, and agent representatives regarding air, ocean, import, and export products to strengthen service competitiveness Prepare all necessary shipping documentation related to international bookings and process all import/export documentation to clearing agents to include: (HAWB's, MAWB's, AES's, Manifest, Shipping Instructions, Haz Cargo Decl., Bill of Ladings, and Certificate of Origin, etc.) Dispatch pick-ups to authorized agents and drayage companies, shipping lines, airlines, trucking companies, clearing agents, warehouses, and all other parties involved in the shipment Track and trace shipments, researching and resolving any issues regarding billing or shipping discrepancies, communicate timely correspondence back to both customers and vendors Act as a liaison with Custom Brokers and agents, along with Ocean and Air Terminal Operators Support your branches quarterly metrics while obtaining if not exceeding your individual metrics International Operations Agent Knowledge, Skills, and Abilities Ability to work in a blended operations and customer development role Self motivated, assertive, and responds to branch metrics Reads, analyzes and interprets highly complex international regulations and procedures Manages complex transactional or emotional customer situations promptly and professionally Ability to multitask in a fast paced environment with rapidly changing priorities Contributes to building a positive team spirit and puts success of team above own interests International Freight Forwarding experience is preferred Experience in Transportation or Logistics industry is an asset Technical Skills Proficient in Microsoft Office e.g. Outlook, Excel, Word, PowerPoint Working knowledge of Transportation Management Software Work Environment Usually moderate noise level Climate controlled office environment Physical Demands Regular physical demands: Walk; sit; use hands to handle or feel; use fingers for keyboarding; reach with hands and arms; talk and hear ABOUT US Radiant Global Logistics is a comprehensive North American provider of third party logistics and multimodal transportation services. As a non-asset provider, with minimal investment in equipment, the company delivers advanced supply chain solutions through a network of company-owned and strategic operating partner locations across North America under the Radiant , Wheels , On-Time , Airgroup , Adcom , DBA , Service By Air , and Highways and Skyways network brands. Our network now extends to over 100 locations across North America. Through its comprehensive service offering, the company provides domestic and international freight forwarding services, truck and rail brokerage services and other value-added supply chain management services, including customs brokerage, order fulfillment, inventory management and warehousing to a diversified account base including manufacturers, distributors and retailers using a network of independent carriers and international agents positioned strategically around the world. BENEFITS Radiant Global Logistics offers a competitive benefits package to our full-time employees. Radiant Global Logistics is an equal opportunity employer, dedicated to promoting a culturally diverse workforce. Candidates who are offered employment may be subject to a criminal record and other background checks as permitted or required by company policy or applicable law.

Keywords: Radiant Global Logistics, New York , International Operations Agent, Sales , Edison, New York

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