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Patient Services Representative - Flushing - Pediatrics

Company: Charles B. Wang Community Health Center
Location: New York
Posted on: September 14, 2019

Job Description:

Full-Time Patient Services Representative - Flushing - Pediatrics

Reports To: Pediatric Unit Manager

136-26 37th Avenue

Flushing, New York, 11354

United States

Responsibilities:


  • Interview and register new patients
  • Orient patients/families to the health center's services
  • Provide patients/families with information about Patient's Bill of Rights, Notice of Privacy Practices and other policies and procedures
  • Process patient registration, appointment scheduling, and verify insurance eligibility
  • Perform sliding fee scale assessment and determine fee charges for self-pay and underinsured patients
  • Direct phone calls/inquires to appropriate department/personnel and/or take phone messages
  • Work closely with clinical team to ensure smooth patient workflow
  • Maintain a confidential environment
  • Ensure reception and waiting area neat and tidy at all times
  • Assist in promoting the health center's services
  • Other duties as assigned


    Minimum Qualifications:


    • High school degree or equivalent
    • Bilingual in English/Chinese (Cantonese and Mandarin)
    • Typing or computer knowledge
    • Reception experience preferred

Keywords: Charles B. Wang Community Health Center, New York , Patient Services Representative - Flushing - Pediatrics, Sales , New York, New York

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