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Patient Services Representative - Chinatown - Pediatrics

Company: Charles B. Wang Community Health Center
Location: New York
Posted on: September 14, 2019

Job Description:

Full-Time Patient Services Representative - Chinatown - Pediatrics

Reports To: Pediatric Unit Manager

125 Walker Street

New York City, New York, 10013

United States

Responsibilities:


  • Facilitate registration for patients in Pediatrics Services Unit
  • Assist new patients with filling out registration form
  • Verify patients' financial eligibility i.e., Medicaid card, documents for income determination, etc.
  • Responsible for orientation of new patients to CBWCHC procedures including the distribution of patient bill of rights and HIPAA Privacy Notice and documentation of consent
  • Input registration information into computer
  • Orient patient to Internal Medicine unit general policies
  • Prepare appropriate forms for medical record as needed
  • Collect necessary fee
  • Help patient in scheduling future appointments
  • Input appointments into computer and on patient's appointment card
  • Responsible for daily cash accounting and safekeeping
  • Cultural Sensitivity - greet patient and direct patients to proper services
  • Communication, take message and communicate, assists patients as needed
  • Promote Pediatrics Unit Services and Programs
  • Other duties as assigned


    Minimum Qualifications:


    • High school degree or equivalent
    • Bilingual in English/Chinese (Cantonese and Mandarin)
    • Typing or computer knowledge
    • Reception experience preferred

Keywords: Charles B. Wang Community Health Center, New York , Patient Services Representative - Chinatown - Pediatrics, Sales , New York, New York

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