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Account Mgr Sales Assistant (Majors) South

Company: CDW
Location: Eatontown
Posted on: November 11, 2019

Job Description:

In the Account Manager Sales Assistant, you will play an integral role in growing Small Business, Public and Corporate business sales by providing both administrative and operational support to CDW s top sellers. This role provides you, the coworker, with a deep dive into CDW s sales cycle processes and offers the opportunity to build a strong network across CDW departments. If you enjoy operations, customer service and a fast-paced environment, this role is for you! This is a funded position by CDW Account Managers. Key_Areas_of_Responsibility * * Provide administrative and operational support to CDW sellers * * Order entry, including installs, adding contracts and bids * * Web order processing * * Process basic sales reporting requests * * Act as point of contact for order status requests, Customer Relations needs and ICAN facilitation, including external customer-facing follow up as needed * * Process and follow up on customer service requests and return merchandise authorizations * * Manage special pricing programs and deal registrations such as HP Big Deal Contract, and Cisco OIP * * See all tasks through to completion * * Manage bids and contracts * * Manage and track price and freight adjustments * * Manage inbound Sales Purchase Orders * * Follow up on ETA s for back ordered items * * Daily maintenance of sales order routers and sales order manager screens * * Administrative support to prepare for customer visits * * Special projects upon requests * Qualifications Educational_and/or Experience_Qualifications * o o High school degree or equivalent o o Minimum of 1 year experience in Sales Support, Operations or Customer Service Other Required_Qualifications * o o Intermediate to advanced PC skills; Microsoft Word, Excel, and PowerPoint o o Flexibility, adaptability, and an optimistic view of projects and work environment. o o Strong relationship building skills with both internal and external customer o o Strong organizational skills o o Excellent written and oral communication skills o o Proficient in MS Office applications o o Strong attention to detail o o Critical thinking and problem-solving skills o o Ability to switch priorities frequently o o Able to demonstrate strong sense of urgency o o Ability to follow through and see tasks through to completion o o Ability to work with multiple personalities o o Proficient with various order systems o o Ability to learn new systems and processes quickly Preferred Qualifications * o o Associate and/or Bachelors degree. o o One year sales experience. o o SPS experience.

Keywords: CDW, New York , Account Mgr Sales Assistant (Majors) South, Sales , Eatontown, New York

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