RESIDENTIAL MANAGER

Company: Resources for Human Development
Location: Emmaus
Posted on: February 18, 2026

Job Description:

Job Description Job Description Residential Manager Job Type Full-time Macungie & Emmaus, PA Resources for Human Development is a part of Apis Services, Inc. RHD Evergreen is a community-based program providing comprehensive residential and day services in staffed homes. The program was created to support adults with autism, dual diagnoses of intellectual disabilities and mental illness, developmental disorders, and other neurobiological disabilities, significant mental health issues, as well as medical complications. The Residential Manager is directly responsible for ensuring the creation of a safe and healthy environment that fosters communication, a sense of well-being, empowerment, and support to the consumers supported by the program. The Manager is responsible for overall management of the residential site(s) they supervise and all staff working in the site/group(s). The Residential Manager will provide direct supervision of the Lead Direct Support Professionals and Direct Support Professionals (DSP) in the sites they supervise. The Residential Manager will act as a role model for employees regarding the expectations of how the job duties should be performed, the attitude to maintain while at work, and appropriate interactions with consumers and other professionals. A commitment to the agency's values should be demonstrated as job duties are performed. Additionally, this is a full-time hourly position, which is eligible for overtime pay (as approved). It is expected that the residential manager will work in a 40-hour workweek, with the flexibility to work non-scheduled hours to handle emergencies, appointments, and other duties based upon staffing needs. The Residential Manager will assist the Assistant Director and/or designee with the supervision of assigned personnel, including but not limited to Direct Support Professional Leads, Direct Support Professionals, and students in the workplace. Provides oversight to home operations and performs duties in the areas of operational administration, home management, therapeutic intervention, teaching skills, documentation, Individual Habilitation Plan, and/or Treatment Plan development. Responsible for ensuring daily structure and coverage to the residence, which includes supervision and assistance with living skills, personal care needs, case management, auditing medication, transportation service, crisis management, and recreational and social activities. The Residential Manager communicates all significant behavioral changes in behavior level and notable incidents to the designated supervisory personnel. The Residential Manager acts as liaison and advocates for community resources. The Residential Manager is also responsible for ensuring a safe, therapeutic environment and adhering to all safety standards, Federal and State regulations, and corporate policies. Ensure that services are rendered according to Apis or the assigned affiliate’s mission and ethical standards. The Residential Manager is required to cooperate with all licensing staff in any inspection or investigation. Performs additional duties as deemed necessary by the supervisor. The Residential Manager will work in ratio. DIRECT DUTIES: Assists with daily living activities, including but not limited to planning and preparing meals, housekeeping, and assisting with personal hygiene, cleaning. Supports the independence of persons served by providing the assistance necessary to maximize their quality of life. Models hope and optimism when encouraging persons served to achieve their potential. Supports persons served in developing relationships and becoming involved in their communities. Cultivates a safe and supportive relationship and environment. Provides supervision and guidance to the person served to build skills and competence. Documents interactions and activities per policies and procedures Monitors and responds to crisis situations or potential crisis situations consistent with best practice, policies, and procedures Utilizes skills and competencies to respond to crises. Reports suspected incidents of neglect, abuse or mistreatment consistent with the organization's policies and procedures Provide appropriate supervision and documentation around employee performance and development. Maintains client confidentiality and adheres to the organization's ethical code. Assists in maintaining the well-being and safety of persons served. May assist the consumer with daily medications. Performs other duties as requested or assigned, verbally or in writing. OTHER RESPONSIBILITIES: Oversight of 2-3 CLAs to include an equal amount of ratio time in all sites Manage scheduling of shifts at assigned sites Read and respond to emails within 24 hours Participate in quality inspections on all shifts Provide assistance with emergencies at the CLA QUALIFICATIONS: High School diploma or equivalent; Minimum of three years of experience related to working with individuals with developmental disabilities or mental illness Must be at least 21 years of age with a valid non-provisional driver’s license. Supervisory experience preferred. About Company: Apis Services, Inc. (a wholly owned subsidiary of Inperium, Inc.) provides a progressive platform for delivering Shared Services to Inperium and its Constellation of affiliate companies. Allowing these entities to advance their mission and vision. By exploring geographical program expansion and focusing on quality outcome measures to create cost savings that result in reinvestment into the organizations stakeholders through capacity creation and employee compensation betterment. Apis Services, Inc. and affiliate’s provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and all applicable state and local laws and regulations, including nondiscrimination in hiring and employment. All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy/childbirth, veteran status or any other basis protected by law. This policy of non-discrimination and equal employment opportunities extends to every phase and aspect of hiring and employment.

Keywords: Resources for Human Development, New York , RESIDENTIAL MANAGER, Social Services , Emmaus, New York