Coordinator, Interim Care and Special Needs Program

Company: Spence-Chapin Services to Families and Children
Location: New York City
Posted on: February 24, 2026

Job Description:

Job Description Job Description Primary Purpose We are seeking a skilled, detail-oriented candidate for the position of Coordinator, Interim Care and Special Needs Program. The ideal candidate must be organized, thrive in a fast-paced environment, and have excellent organizational and interpersonal skills. This is full-time in-person position which will include some ?eldwork in NY and NJ. Spence Chapin's Interim Care Program offers temporary care to newborns in the private homes of trained volunteers while a biological parent receives supportive counseling and explores permanency options for her child, including adoption. The coordinator carries a small caseload and is responsible for the case management and activities related to the care of babies in our Interim Care Program. Spence-Chapin places infants and young children with a wide range of complex medical needs with loving adoptive families across the US. The coordinator will actively recruit and screen adoptive parents for the placement of children with Special Needs and coordinate these placements. This role includes work with volunteer Interim Care families as well as adoptive families, birth families, doctors, hospital staff, etc. This is an in-person position with an annually salary of $65,000 to $75,000. Spence-Chapin is a non-pro?t organization based in New York City that has been providing adoption services and adoption support for more than 110 years. At Spence-Chapin, we believe that every child deserves a family, and we work tirelessly to advocate for children in need of a permanent, loving home. Over our history, Spence-Chapin has served more than 25,000 children, women, and families through our main program areas: Comprehensive Domestic and International Adoption Programs; Birth Parent Services; Well-being Services; and International Humanitarian Aid through programs like our Granny Program to support children living in orphanages overseas. Our work is made possible by the dedicated individuals on our staff. At Spence-Chapin, we find joy in celebrating each other, our co-workers, and our clients. Everyone is treated with respect and dignity to strengthen the vibrancy of our community. We celebrate a culture of excellence, inclusivity, compassion, flexibility, and support. Spence-Chapin offers a competitive benefits package that includes full health benefits, generous PTO and holiday schedule, HRA & FSA plans, life insurance, retirement plan with employer contribution, paid maternity/paternity/adoption leave, commuter benefits, and more. Being part of the Spence-Chapin team is being part of a legacy, which for more than 110 years has provided critical services to children, women, and families around the world. Responsibilities & Key Performance Indicators Case Management: Recruit, train, onboard and supervise Interim Care Volunteers in all aspects of their care of infants Manage paperwork/documents required for Interim Care Program Provide case management for children and volunteer cases in the Interim Care Program Recruit and screen prospective parents for the adoption of children with a wide range of complex medical needs Coordinate interstate placements for a small caseload of infants and children with Special Needs Provide direct client/social services that require the use of clinical skills and judgment Manage schedules of Interim Care Providers Conduct annual home study assessments for Interim Care Volunteer families and prospective adoptive families Provide support to Interim Care Volunteers while they have a baby in their care, and conduct regular check-ins with caregivers between placements Coordinate quarterly training and Volunteer Appreciation Luncheon Childcare Provide Transportation to infants in Spence-Chapin's Interim Care Program Coordinate and participate in medical appointments with pediatricians and medical specialists Take detailed notes for paper and electronic records Write detailed summaries of the baby's daily routine and medical needs/follow-up Attend hospital discharges for babies Track and order supplies and clothing for babies Additional Tasks: Apply for SSI and Adoption Subsidy for infants in care Perform any other department or agency-related duties or special projects as directed by supervisor or Senior Director Education & Experiences Bachelor's degree in social work or a related field is required, MSW preferred. NYS Driver's license and clean driving record required Experience with newborn and infant care preferred Minimum 2 years' strong case management experience required Knowledge and understanding of child welfare, foster care, and adoption a plus Experience in social work and/or customer service is a plus Technical Skills: MS Office - Proficiency in Excel, Word, PowerPoint, and Outlook Proficiency with database platforms Comfort and familiarity with technology Key Competencies Strong time management skills, including robust organization, and ability to prioritize and meet tight deadlines Strong execution skills, thorough follow-through; ability to multitask and thorough attention to detail Excellent oral and written communication skills Ability to work collaboratively as well as independently Strong problem-solving skills This job description is not intended to detail every aspect of your job or list every task you may perform. It is provided as a general overview of the responsibilities and skills required to do this job successfully. Powered by JazzHR qNg47VC4rX

Keywords: Spence-Chapin Services to Families and Children, New York , Coordinator, Interim Care and Special Needs Program, Social Services , New York City, New York