Case Planner

Company: Mercyfirst
Location: Syosset
Posted on: February 27, 2026

Job Description:

Job Description Job Description LOCATION: Syosset, NY REPORTS TO: Casework Supervisor DEPARTMENT: Enhanced Family Foster Care SCHEDULE: Full Time / Hybrid $1000 Hiring Incentive AGENCY BACKGROUND: MercyFirst is a not-for-profit human and social service agency that has been serving children and families in need since we were founded by the Sisters of Mercy/Hermanas de las Misericordia in 1894. Today our agency continues to address the emotional and physical needs of children and families in Brooklyn, Queens and across Long Island through innovative treatments and life-changing interventions. We provide community-based prevention and family foster care services, group homes in the community for struggling children and families within the child welfare and juvenile justice systems, and short-term residential services for unaccompanied migrant children. Each year, MercyFirst serves more than 3,000 children, teenagers and families overcome enormous obstacles, re-imagine their futures and develop their full potential. PROGRAM BACKGROUND: To meet the needs of New York City’s ever-changing foster care population, Enhanced Family Foster Care (EFFC) combines and replaces the previous separately contracted Family Foster Care (FFC) and Treatment Family Foster Care (TFFC) programs. EFFC recognizes that all children in care have experienced some level of trauma, that their needs may change over time, and that their strengths must be supported so they can reach their full potential. POSITION SUMMARY: A Case Planner works with children and youth who reside in a foster home. The foster parents can either be relatives or individuals who are not related to the children. Case Planners work as a team with Socio-Therapists to provide supports to the children, the foster parents, and the birth families to ensure that every child is making progress towards permanency. REQUIRED QUALIFICATIONS: Bachelors in social work or related field 1 year of related work experience in serving children and/or families Knowledge of and/or training in child development stages Knowledge of and/or training in family dynamics Excellent communication skills (verbal and written) Proficiency in Microsoft Word and Outlook Ability to engage with clients A valid driver’s license is strongly preferred Understanding and willingness to commit to the agency’s Mission, core values, Sanctuary Commitments and social justice. RESPONSIBILITIES: Provide intensive support to children, therapeutic foster parents and birth families. Conduct regular casework sessions with each client in accordance with Federal, State, and Local mandates. Conduct regular home visits to therapeutic foster homes Maintain regular contact with birth parents to provide support and problem solve Maintain regular contact foster parents, and/or resource persons Holds bi-weekly individual Sociotherapist sessions with each client and family for their first 3 months in program Document all contacts and case activities in the State system of Connections, Agency patient tracking systems Complete documentation within established timeframes Prepare all required documentation on each case including progress notes, psychosocial reports, permanency hearing notes, FASPs Attend legal proceedings such as family court hearings, representing the agency and client’s best interests Actively participate in staff training and supervision meetings. Arrange, monitor and document family and/or sibling visits. Respond to emergencies as needed and/or directed BENEFITS/PERKS: A comprehensive health insurance package including medical, dental and vision plans for you and your family 403B retirement benefits Employer-paid life insurance and long-term disability insurance Generous paid time off (vacation, personal, sick, 12 paid holidays) Free employee assistance program through National EAP Insurance discounts for our staff and their families Trainings to support professional and personal development Employee wellness program Employee recognition activities Salary Range: $53,000 - $54,000 per year Hiring bonus of $1,000 after 500 worked hours MercyFirst is an inclusive, anti-racist, multicultural organization and an Equal Opportunity Employer who welcomes prospective employees from diverse backgrounds for all levels at the agency. We strive for a workforce that is reflective of the communities we serve, and do not discriminate on the basis of actual or perceived race, color, national origin, alienage or citizenship status, religion or creed, sex, sexual orientation, gender identity and/or expression, disability, age (18 and over), military status, prior record of arrest or conviction, marital status, partnership status, care giver status, pregnancy, genetic information or predisposition or genetic characteristic, unemployment status, status as a victim or witness of domestic violence, sex offenses or stalking, consumer credit history, or any other status protected by federal, state, and/or city law. This includes, but is not limited to, employment actions against and treatment of employees and applicants for employment. Company Description We are a non-profit agency for children and family services. A career with MercyFirst, an innovative, community-based social service agency, can be meaningful in so many ways. Be part of an organization committed to making a positive difference in the lives of children and families struggling to make their way in the world. In addition to the rewarding work we accomplish as a team each day, MercyFirst also has generous compensation and benefits offerings, a great client and employee-focused internal culture, and career advancement opportunities. We are seeking qualified and motivated professionals who want to help MercyFirst build lasting foundations for children and youth with complex needs, and help them overcome and recover from trauma and prepare for a promising future. MercyFirst is an inclusive, anti-racist, multicultural organization and an Equal Opportunity Employer who welcomes prospective employees from diverse backgrounds for all levels at the agency. We strive for a workforce that is reflective of the communities we serve, and do not discriminate on the basis of actual or perceived race, color, national origin, alienage or citizenship status, religion or creed, sex, sexual orientation, gender identity and/or expression, disability, age (18 and over), military status, prior record of arrest or conviction, marital status, partnership status, care giver status, pregnancy, genetic information or predisposition or genetic characteristic, unemployment status, status as a victim or witness of domestic violence, sex offenses or stalking, consumer credit history, or any other status protected by federal, state, and/or city law. This includes, but is not limited to, employment actions against and treatment of employees and applicants for employment. Company Description We are a non-profit agency for children and family services. A career with MercyFirst, an innovative, community-based social service agency, can be meaningful in so many ways. Be part of an organization committed to making a positive difference in the lives of children and families struggling to make their way in the world. In addition to the rewarding work we accomplish as a team each day, MercyFirst also has generous compensation and benefits offerings, a great client and employee-focused internal culture, and career advancement opportunities.\r\n\r\nWe are seeking qualified and motivated professionals who want to help MercyFirst build lasting foundations for children and youth with complex needs, and help them overcome and recover from trauma and prepare for a promising future.\r\n\r\nMercyFirst is an inclusive, anti-racist, multicultural organization and an Equal Opportunity Employer who welcomes prospective employees from diverse backgrounds for all levels at the agency. We strive for a workforce that is reflective of the communities we serve, and do not discriminate on the basis of actual or perceived race, color, national origin, alienage or citizenship status, religion or creed, sex, sexual orientation, gender identity and/or expression, disability, age (18 and over), military status, prior record of arrest or conviction, marital status, partnership status, care giver status, pregnancy, genetic information or predisposition or genetic characteristic, unemployment status, status as a victim or witness of domestic violence, sex offenses or stalking, consumer credit history, or any other status protected by federal, state, and/or city law. This includes, but is not limited to, employment actions against and treatment of employees and applicants for employment.

Keywords: Mercyfirst, New York , Case Planner, Social Services , Syosset, New York