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Benefits Manager

Company: Intersection
Location: New York
Posted on: May 16, 2022

Job Description:

Job DescriptionWho are We?Intersection is an experience-driven Out of Home media and technology company that delivers programming, consumer amenities, and advertising to cities. From free internet access to way-finding to real-time information, our products make city life easier and more sustainable. We further enrich cities with experiential programming that inspires and engages people throughout their day. With valuable, diverse audiences in America's top cities, we provide innovative, data-driven solutions for brands to reach urbanites at scale.What is the Role?As the Benefits Manager at Intersection, you will oversee and manage all of the core benefit programs for Intersection including our health plans, COBRA coverage, disability, worker's compensation, and life insurance; while ensuring that all programs support Intersection's strategic objectives and compliance. This position requires proactive, strategic thinking with hands-on execution of responsibilities. You will act as a strategic partner on wellness and retirement solutions. Within your first month, you will:

  • Build relationships within the People Operations team.
  • Spend a significant amount of time learning the intricacies of our benefits plan and administration process at Intersection
  • Review qualified life event documentation and approve plan enrollment as appropriate
  • Develop and maintain relationships with our vendors, strategic consulting partners, and work with them to communicate ongoing plan changes.
  • Coordinate employee benefits, informational workshops, and related events.Within your first two months, you will:
    • Support the administration of health and welfare plans; including plan design, plan interpretation, leave of absence, employee enrollment and communications
    • Provide customer service for Intersection employees and assist with any questions or concerns they might have related to their employee benefits.
    • Manage leave of absence requests and workers' compensation claims; continuously follow up on status and employees' return to work dates; manage documentation
    • Partner closely with our Finance Team and People Operations Team on monthly benefits reporting and ongoing forecast changes.
    • Conduct new hire orientations covering our benefit plans and policies.Within your first three months, you will:
      • Review and analyze benefits and tax procedures in order to recommend and implement changes leading to best-practice operations
      • Assist with benefit plan and program implementations
      • Be responsible for reconciling/processing all monthly benefits invoices and partnering with accounting
      • Research issues involving benefit eligibility, COBRA, and enrollment inquiries across all of the above. Discusses and resolves issues with benefit vendors. Provide phone and email responses to all employees within SLAs you set, regarding benefits inquiries.Within your first year, you will:
        • Assist with strategic level plan design, contracts, rate renewals, plan provisions and coverage, working with our consulting partners and SVP, People Operations
        • Have learned and become the subject matter expertise regarding disability, workers' compensation, Intersection's leave policy and any other questions related to the Company's benefit programs
        • Assist in the implementation and maintenance of audits.You're great for this role because:
          • You have a Bachelor's Degree preferably in Human Resources
          • You have at least 3-5 years of benefits administration experience
          • You stay informed on related laws and regulations in the all private for-profit sectors
          • You are able to develop and implement controls, policies, and procedures
          • You have exceptional commitment to accuracy and detail. Strong organizational, multitasking, and prioritization skills.
          • You are both analytical and quantitative in your approach
            • You have a strong sense of teamwork and customer service
            • You have clear verbal and written communication skills
            • You are a proactive, enthusiastic, and solutions-oriented team playerIntersection is an Equal Opportunity Employer. #LI-CC1

Keywords: Intersection, New York , Benefits Manager, Accounting, Auditing , New York, New York

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