Senior Manager, Fragrance & Beauty e-Retail
Company: Disability Solutions
Location: New York
Posted on: April 18, 2024
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Job Description:
Senior Manager, Fragrance and Beauty E-Retail At Chanel, we are
focused on creating an inclusive culture that nurtures personal
growth, contributing to collective progress. We believe the
uniqueness of each individual increases the diversity,
complementarity and effectiveness of our teams. We strongly
encourage your application, as we value the perspective, experience
and potential you could bring to CHANEL. About the Role CHANEL is
looking for an energetic, independent, and curious self-starter to
join our F&B E-Retail Team based in New York City. You will
play a leading role in identifying areas of opportunity through
analysis, building new tools to study & monitor our digital
distribution, and independently manage the business & relationships
with key Retailers. This role interfaces with internal and external
teams - both domestically and internationally - and is a key
partner for Marketing, Media, Artistic Direction, Global E-Retail,
Planning, and Legal. Our ideal candidate will have at least 5 years
of experience and a passion for insights and analytics, building
new automated tools (eg. AI), working on a fast-paced multi-faceted
team. What impact you can create at CHANEL: The growth in eRetail
has established this channel has a key contributor in sales,
profit, and image for the US CHANEL F&B business. In recent
years, the space has rapidly evolved both in its significant impact
in sales and in its potential as a media platform. Investment in
driving awareness and conversion on e-retail has grown
substantially to keep pace with the competitive environment. As we
continue to increase our investment with dedicated strategy and
goals, we need to ensure the appropriate strategic development and
execution of media and marketing plans for eRetail, and actively
analyze results to learn and evolve our strategies. Partnership
with our Retailers is more important than ever before as they shift
their strategies to best drive & meet demand, to ensure CHANEL
remains a top brand in their departments. Strong effective and
proactive communication is crucial to drive strong internal
cross-functional partnerships and relationship development with our
Global eRetail counterparts. eRetail STRATEGY DEVELOPMENT Develop
bespoke marketing initiatives and audience strategy by accountOwn
and manage eRetail calendar for assigned Retailers with site
exposure, relevant dates and campaigns. Ensure all campaigns are
coordinated with Brick and Mortar and owned retail and ecommerce
initiativesOwn relationship and act as point person for select
Retailers, partnering closely with them to understand their
initiatives and priorities, and negotiate exposure within brand
guidelinesUnderstand and apply Global guidelines to strategies,
while also challenging & working to influence Global policy's to
best meet the needs of the US digital marketLeverage data to create
recommendation based on performance to optimize investments mix
between all available tools (free and paid) and accountMaintain
budget for line items related to assigned Retailers eRetail
STRATEGY EXECUTION Support the development and execution of all
digital initiatives by collaborating within the organization (brand
marketing, PR, Account Development, Artistic Direction, etc.) and
negotiating with retail partnersManage the delivery and internal
routing of campaign placements between internal and external teams
for assigned Retailers eRetail INSIGHTS AND REPORTING Own Monthly
Master eRetail report leveraging NPD, SimilarWeb, Cognos, and
Retailer data analysis to understand how we are positioned within
the competitive landscapeWeekly and Monthly sales reporting vs.
planning forecastOn-going competitive landscape research and
analysis to identify gaps/opportunities/best practiceProactively
make strategic recommendations based on analysis findingsAct as
point person for cross-functional teams on deep-dive
analysisPartner with Media team to create ROI/learnings recaps for
campaigns and Media flights to inform investment strategiesPartner
with Sr. Group Director on reports and presentations for leadership
eRetail SITE COMPLIANCE AND AUTOMATED AUDITING Act as point person
for Global Guidelines, Media Guidelines, and legal terms outlined
in all US eRetail contractsManage external vendor in developing
innovative tool for automated monitoring of eRetail sites in
USPartner with Sr Group Director on researching and developing new
tools and technologies to audit the eRetail space, ensuring CHANEL
contracts and image requirements are being upheld at all
timesProactively research new technologies in the AI space for web
tracking and reportingAct as point person for sharing reports with
leadership on Retailer's compliance, areas of risk, and any Global
Guideline developments You are energized by: Working in a highly
collaborative and fast paced environmentIdentifying efficient ways
of working and problem solvingStory-telling through insights and
dataBuilding relationships with key-stake holdersRepresenting
CHANEL with external partnersNegotiating for best in class brand
supportCommunication and presentingAbility to work independently
and autonomously own areas of the business What you will bring to
the team: Deep understanding of CHANEL positioning in the Fragrance
and Beauty MarketDemonstrated strength in independently
synthesizing data and complex messages into effective and clear
presentation materials and presenting to leadershipNPD (Circana) &
Cognos experience requiredSimilar Web & PowerBi experience
preferredExperience managing relationships with Retailers
preferredExperience in planning and actualizing BudgetsStrong
relationship and project management skillsStrong analytical and
statistical skillsStrong skills and experience working in Excel and
Power Point requiredDemonstrated strength in communication and
influencing skills; not only written and verbal, but also in the
engagement of internal and external business partnersOpen to new
ideas and actively builds networks to achieve goalsHighly
self-motivated, results-oriented, strategic thinkerStrong time
management and prioritization skills Position Logistics: 5-7 years
of experience in eBusiness, Marketing, Planning, or Business
DevelopmentHybrid Weekly Schedule: 3 Days in office in New York
City; 2 Days RemoteOccasional travel What skills you will learn?
What experiences might you have? Leverage diverse data sets to
analyze and story-tell the ever-evolving digital businessTest and
learn new digital levers to drive businessExplore emerging
technologies in digital space to build new tools for the
divisionManage external relationships and hone your negotiation
skillsWork on all three product categories of the CHANEL F&B
division (Fragrance, Makeup, and Skincare) Compensation The
anticipated base salary range for this position is $80,000 -
$125,000. Base salary is one component of the total compensation
for this position. Other forms of variable pay [may/will] be
offered for this position. Other components [may/will] include
bonus potential, benefits, and/or perks. Benefits and Perks
Flexibility (flexible time and hybrid work options)Wellbeing
resources include dedicated paid time off for wellbeing (2-week
August Office Closure and Wellbeing Days in Retail) and a Wellbeing
fundFamily and care giving benefits (inclusive of parental leave,
fertility support, MilkStork, and Care.com Membership)Generous paid
time off policies to include vacation, holiday, sick and volunteer
days401K, pension and other incentivesRobust healthcare offerings;
medical, dental, vision, MDLIVE (virtual care), One Medical,
Flexible Spending Accounts (Health Care & Dependent Care), Health
Savings Account and Employee Assistance ProgramLife insurance,
Accidental Death & Dismemberment, Short Term Disability, Long Term
Disability, Health Advocate, International Business Travel Accident
& Medical, and Commuter Transit & Parking Flexible Time and Hybrid
Work Options: Corporate/Home Office positions: Fully Remote: Role
can be conducted from home office, may require occasional travel
and/or visits to corporate offices/points of sales.Partially
Remote: Role requires a minimum of three-days in-person office
presence at the designated location/office.Work-Place Essential:
This role requires 5 days in person office at the designated
location/office. Retail/Field/Boutique positions: Partially Remote:
Fragrance & Beauty Field, Fashion Regionals, etc.: Requires
in-store presence to develop and coach teams, ensure boutique image
and operational standards are upheld and support and create an
elevated client experience. Eligible for flex time use. Workplace
Essential: Boutique Management: Requires in-store presence to
develop and coach teams, ensure boutique image and operational
standards are upheld, and deliver elevated client service to drive
business results.Front of House Fashion: Full-time in-store and
in-person presence required to support client sales and client
service deliver elevated client service to drive business
results.Heart of House: Requires in-store presence to facilitate
the opening and closing of the boutique; the receiving of
inventory; shipping of product to support sales to ensure optimal
client service. *Chanel, Inc. reserves the right to edit, change,
or make exceptions on designations where circumstances where deemed
appropriate. Additional Information: Chanel is a private company
whose values are grounded in creating the conditions for people to
perform at their best and feel fulfilled and confident in their
work. We offer a unique work environment where individuals are
encouraged to better understand the brand, the business, and
motivations, so that together we can unlock the possibilities of
growth. This is reflected in: Diversity and Inclusion At CHANEL, we
are intentional in promoting Diversity & Inclusion. We foster
respect, empathy and dignity for all. We believe strongly that the
diversity of our people across the full spectrum of human
differences is essential to our organisation and the connections we
have with each other and our clients.We offer Employee Resource
Groups in the US that are voluntary, open to all, employee-led
groups formed around a shared identity or lived experience, whose
aim is to foster a diverse, inclusive, and equitable community
aligned with the values and missions of the communities they
support. Chanel Community CHANEL Community empowers our employees
to channel their passions, talents and sense of purpose to
contribute to and learn from our communities.Employees are
encouraged to take time off annually to volunteer through CHANEL
Community. CHANEL also matches employee donations to select
charitable organizations. Sustainability CHANEL Mission 1.5-- is
our climate action plan. It is focused on transforming the business
in line with the ambitions of the Paris Agreement on climate change
to limit the average global mean temperature increase to 1.5
degrees Celsius above preindustrial levels.Employees are encouraged
to contribute to our US Sustainability efforts at the corporate
level and within the divisions, through organized taskforces and
initiatives. Arts and Culture We are committed to extending our
legacy of cultural engagement. Global support includes the CHANEL
Culture Fund, which supports a select group of leading art culture
institutions across the globe, and the CHANEL Next Prize for the
next generation of creative talent. US support currently includes
Annual sponsorship of the MoMA film program, Tribeca Film Festival
programs and Through Her Lens, Support of the Academy Gold
Fellowship for Women and Sponsorship of the BAAND Together Dance
Festival at Lincoln Center. Fondation Chanel Since 2011, Fondation
CHANEL's mission is for women and girls to be free to shape their
own destiny. Through multi-year partnerships with financial and
technical support, Fondation CHANEL is committed to improving the
safety and autonomy of women and adolescent girls around the world,
impacting over a million women and girls in its first 10 years. For
more information, please navigate to the Fondation Chanel website
here Career and Leadership Development: We have dedicated in-house
teams focused on supporting the onboarding of employees, developing
leadership skills via custom programs like Imagine Chanel People,
Heart of Leadership and group and individual coaching, and blended
online and live classes offered on our Bloom platform and by
skilled trainers, such as Shape Your Career, to develop career
building skills. *Chanel, Inc. benefits and perks are dependent on
eligibility and subject to modification by Chanel at any time.
Keywords: Disability Solutions, New York , Senior Manager, Fragrance & Beauty e-Retail, Hospitality & Tourism , New York, New York
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