Full Time Client Advisor - Soho (Mandarin Speaker)
Company: Tiffany & Co.
Location: New York
Posted on: August 7, 2022
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Job Description:
Overview:Tiffany & Co... the name instills images of Beauty,
Romance and the iconic Blue Box. It is a Symbol of Excellence. For
175 years, Tiffany has created a legacy of exquisite designs and
romantic ideals. Tiffany & Co.'s rich heritage of celebrated
artists, historic milestones and magnificent jewelry creates the
foundation from which our employees build upon each day. Tiffany
employees are passionate, kind and professionally committed. We
hold ourselves and our co-workers to very high standards. We
continually educate ourselves about new merchandise collections,
cultures and the evolving luxury market. Our respect and love for
the brand creates a workplace like no other.We expect our employees
to deliver the Tiffany Experience to each and every client and
Tiffany is committed to creating an organization that recognizes
and rewards excellence in service of this promise. For us, it is a
dream to be associated with a company that is forever aligned with
exquisite craftsmanship, timeless design and a dedicated commitment
to corporate sustainability.Responsibilities:Client Advisors hold
the critical position of embodying the Tiffany brand in each and
every client interaction using the Tiffany touch; their own flair
for making each client s experience extraordinary. The Client
Advisor is an excellent communicator and brand ambassador. His or
her passion for Tiffany is conveyed in every conversation and an
entrepreneurial spirit is prevalent in the make-up of every Client
Advisor. Developing client relationships and exceeding sales plan
is first and foremost in the Tiffany Client Advisor s skill set.
The love of building his/her own business by developing client
relationships and exceeding sales plan is first and foremost in the
Tiffany Client Advisor s skill set.Sales: Deepen the relationship
with our clients to drive lifetime loyalty and spend. Consistently
achieve or exceed monthly, quarterly and annual store sales plan.
Capture client data. Cultivate new and existing client
relationships. Deliver a significant portion of sales through
repeat client business. Drive business through key product
pillars.Service: Elevate in store experience by consistently
delivering memorable moments to every client. Demonstrate passion
as a Tiffany brand ambassador during every selling ceremony using
the Tiffany Touch; your personal touch. Demonstrate Client
Experience Behaviors identified within the TEI program (Voice of
Client Survey) and with Tiffany client experience vision. Execute
best practices by optimizing hospitality and store amenities to
create unique experiences and take action on TEI performance and
client feedback.Qualifications:Required QualificationsExperience in
retail or luxury retail or relevant client-related experience
(e.g., hospitality).Proven track record in achieving sales
results.Flexibility to work non-traditional hours, including days,
nights, weekends and holidays.Ability to work with a diverse client
base.Proficiency with Point of Sales (POS) systems, client tracking
systems and Microsoft Outlook/email.Must have authorization to work
in the United States or in the country where the position is based.
Preferred Qualifications:A college/university degree.Graduate
Gemologist degree or previous Gemological Institute of America
(GIA) course work is preferred.Proficiency in multiple languages,
Mandarin specifically.
Keywords: Tiffany & Co., New York , Full Time Client Advisor - Soho (Mandarin Speaker), Other , New York, New York
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